Business Administrator Apprentice
ROCH VALLEY LTD
HEYWOOD (OL10 2TL)
Closes in 28 days (Friday 28 August 2026)
Posted on 30 July 2026
Contents
Summary
We're looking for a friendly, proactive person to join our Sales & Marketing team as a Business Administration Apprentice. You'll be at the heart of the action - processing orders, keeping things running smoothly behind the scenes and helping deliver first-class service to customers.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am - 5.00pm.
37 hours 30 minutes a week
- Start date
-
Monday 7 September 2026
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Process customer orders accurately and efficiently across Shopify, Amazon Seller Central and other sales channels
- Follow up on orders, queries and outstanding actions to make sure nothing gets missed
- Answer phone, email & DM enquiries in a friendly, professional manner
- Keep shared drives, records and admin systems tidy, accurate and up to date (general housekeeping)
- Provide day-to-day administrative support to the Sales & Marketing team
- Maintain high standards of accuracy and attention to detail in everything you do
- Help monitor stock, listings and order queues, flagging any issues promptly
- Prepare and help to plan for external events, such as pop-up shops, teacher conferences
- Build good working relationships with colleagues across the business
- Learn and get comfortable using the systems and software that keep our eCommerce operations running
Where you'll work
PENNINE BUSINESS PARK
PILSWORTH ROAD
HEYWOOD
OL10 2TL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BURY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Apprentice Level 3.
This is a work-based qualification with college attendance one day a month.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above or equivalent)
- Maths (grade C/4 or above or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
This is a hands-on role with real responsibility from day one. You'll learn how a busy sales and marketing operation works, pick up practical admin and customer skills, and build a foundation for a career in business. We're looking for someone who takes pride in doing things properly, communicates well, and is keen to learn.
About this employer
Roch Valley is the UK’s leading dancewear brand. We’re proudly an Employee Ownership Trust (EOT), meaning our team members share in the success of the business and have a real voice in how we grow
Together with our well-known online brands within the dance and gymnastics wear market we take pride in being a British manufacturer and providing a high level of user experience and customer care throughout our customers’ journey. Selling throughout the UK and internationally, our online business continues to develop and thrive.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
BURY COLLEGE
The reference code for this apprenticeship is VAC2000045381.
Apply now
Closes in 28 days (Friday 28 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.