Support Engineer - Apprentice

ALCATEL SUBMARINE NETWORKS LTD

LONDON (SE10 0AG)

Closes in 12 days (Wednesday 12 August 2026 at 11:59pm)

Posted on 29 July 2026

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Summary

Start your engineering career with a hands-on Mechanical Engineering Apprenticeship. You will learn how to maintain, repair and improve manufacturing equipment while gaining practical experience and a recognised qualification.

Wage

£25,000 a year

Minimum wage rates (opens in new tab)

The starting salary for this apprenticeship is between £25,000 and £27,000 per year, depending on skills and experience. 

Training course
Engineering manufacturing technician (level 4)
Hours
Monday to Thursday, 8:00am to 4:30pm and Friday, 8:00am to 1:00pm. Total: 37 hours per week. Some flexibility may be required to meet business needs.

37 hours a week

Start date

Tuesday 1 September 2026

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist experienced engineers with the maintenance and repair of manufacturing equipment
  • Learn how to diagnose mechanical faults and support equipment breakdowns
  • Carry out planned preventative maintenance (PPM) on machinery and tooling
  • Help calibrate and test production equipment to ensure it operates correctly
  • Assist with fault finding and identifying the root causes of equipment issues
  • Support the maintenance of engineering records, maintenance schedules and calibration certificates
  • Learn how to use engineering software and maintenance systems, including SAP
  • Help manage tooling, spare parts and engineering stock
    Work with production teams to keep equipment operating safely and efficiently
  • Assist with process testing and record test results
    Follow health and safety procedures and safe systems of work at all times
  • Work alongside experienced engineers to develop practical mechanical engineering skills while studying towards your apprenticeship qualification

Where you'll work

TELEGRAPH HOUSE
10 TELCON WAY
LONDON
SE10 0AG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAIN'D UP RAILWAY RESOURCING LIMITED

Training course

Engineering manufacturing technician (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Read and extract relevant engineering and manufacturing related data and information (such as workplans or project plans, schedules,  drawings, specifications, production data, quality reports, costing data, statistical information) drawing accurate conclusions and making informed decisions.
  • Use project management tools, such as Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, risk mapping, radar chart and summary risk profiles.
  • Use problem solving tools such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA), Fishbone, Practical Problem Solving (PPS) and Advanced Product Quality Planning (APQP).
  • Analyse and interpret data and information in order to generate manufacturing engineering documentation such as Parts Per Million (PPM) quality adherence, cost analysis and test data.
  • Communicate using the appropriate method for the audience such as, formal and informal presentations, written reports, verbal, electronic, social media and incorporating relevant and appropriate data or metrics.
  • Use the approved process and quality compliance procedure to create or amend engineering or manufacturing documentation.
  • Use lean tools and techniques, such as Six Sigma, 8 Wastes, Workplace organisation such as 5S's (sort, set in order, shine, standardise and sustain), Kaizen and Poka-Yoke (Error proofing).
  • Apply documentation control processes and procedures such as format, location, access, authorisation.
  • Use financial planning, recording and review processes and documentation such as departmental budgets, estimating, cost control, cost forecasting, and investment appraisal.
  • Use computer based software systems or packages such as Computer Aided Design (CAD), Data Analytics and Databases.
  • Read and extract relevant engineering and manufacturing related data and information (such as workplans or project plans, schedules,  drawings, specifications, production data, quality reports, costing data, statistical information) drawing accurate conclusions and making informed decisions.
  • Use project management tools, such as Strengths, Weaknesses, Opportunities, Threats (SWOT), stakeholder matrices, risk mapping, radar chart and summary risk profiles.
  • Use problem solving tools such as Root Cause Analysis (RCA) Process Failure Modes Effects Analysis (PFMEA), Fishbone, Practical Problem Solving (PPS) and Advanced Product Quality Planning (APQP).
  • Analyse and interpret data and information in order to generate manufacturing engineering documentation such as Parts Per Million (PPM) quality adherence, cost analysis and test data.
  • Communicate using the appropriate method for the audience such as, formal and informal presentations, written reports, verbal, electronic, social media and incorporating relevant and appropriate data or metrics.
  • Use the approved process and quality compliance procedure to create or amend engineering or manufacturing documentation.
  • Use lean tools and techniques, such as Six Sigma, 8 Wastes, Workplace organisation such as 5S's (sort, set in order, shine, standardise and sustain), Kaizen and Poka-Yoke (Error proofing).
  • Apply documentation control processes and procedures such as format, location, access, authorisation.
  • Use financial planning, recording and review processes and documentation such as departmental budgets, estimating, cost control, cost forecasting, and investment appraisal.
  • Use computer based software systems or packages such as Computer Aided Design (CAD), Data Analytics and Databases.

Training schedule

  • Training will be delivered by Train'd Up through a combination of remote learning, online workshops and regular workplace assessment visits
  • You'll receive one-to-one support from a dedicated Skills Coach who will help you develop the knowledge, skills and behaviours required for your apprenticeship
  • Training is typically delivered throughout your working week, allowing you to apply your learning directly in the workplace while working towards your nationally recognised qualification

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4 or above)
  • Maths (grade C/4 or above)

Desirable qualifications

Apprenticeships in:

Engineering Apprentice, Electronic Engineering ap (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

  • You must be comfortable working in a manufacturing environment
  • You will be required to wear personal protective equipment (PPE) and follow all health and safety procedures
  • Due to the location of the site, applicants should ensure they have a reliable means of travelling to and from work
  • You must be committed to completing the apprenticeship alongside your day-to-day responsibilities

About this employer

Alcatel Submarine Networks (ASN) is a global leader in the design, manufacture and installation of submarine telecommunications cable systems that connect countries and continents around the world. With over 160 years of engineering expertise, ASN delivers innovative end-to-end solutions, from system design and manufacturing through to installation and long-term maintenance. Joining ASN means becoming part of a highly skilled team working on cutting-edge technology in a business that plays a vital role in global communications, while offering excellent opportunities to develop a rewarding career in engineering

Company benefits

  • Competitive salary
  • 25 days' annual leave plus bank holidays
  • Company pension scheme
  • Ongoing training and development
  • Support from experienced engineers and mentors
  • Opportunity to gain a nationally recognised qualification
  • Career progression opportunities on successful completion of the apprenticeship

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • On successful completion of the apprenticeship, there may be the opportunity to progress into a permanent Support Engineer or Mechanical Maintenance Engineer role
  • You'll continue to develop your technical skills through further training and experience, with opportunities to specialise in areas such as maintenance, manufacturing engineering, reliability or continuous improvement, supporting a long-term career in engineering

Ask a question

The contact for this apprenticeship is:

TRAIN'D UP RAILWAY RESOURCING LIMITED

Ruth Haworth

ruth.haworth@traindup.org

07786 274 766

The reference code for this apprenticeship is VAC2000045258.

Apply now

Closes in 12 days (Wednesday 12 August 2026 at 11:59pm)