Application Engineer Level 3 Apprenticeship

RANDSTAD GROUP UK

Uxbridge (UB11 1HU)

Closes in 5 days (Wednesday 5 August 2026 at 11:59pm)

Posted on 29 July 2026

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Summary

Launch your engineering career as an Application Engineer Apprentice in Uxbridge! Ideal for STEM graduates with no prior experience needed, you'll gain hands-on experience in technical customer support, product testing, and delivering training while completing a Level 3 Digital Support qualification for fast-tracked growth.

Wage

£35,700 a year

Minimum wage rates (opens in new tab)

Starting pay consists of a £33,000 basic salary plus a £2,700 Area Allowance (£35,700 total per annum). In addition, you will receive a guaranteed £4,000 bonus in your first year, paid quarterly.

Training course
Digital support technician (level 3)
Hours
Monday to Friday, 9:00am - 5:30pm (To be confirmed).

37 hours 30 minutes a week

Start date

Monday 24 August 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide product and application support for customers via phone, with occasional on-site visits
  • Provide continued support for Sales Engineers
  • Test technical applications and create reports
  • Plan, develop, and deliver training on existing products
  • Control the preparation, management, and fixing of demonstration equipment for Sales Engineers
  • Upskill and train sales staff on technical aspects of the product range, both in-person and online
  • Proactively identify areas to improve department operational efficiency and initiate projects to achieve those improvements
  • Understand and observe company and department policies and procedures
  • Proofread and modify all new product release materials (such as product literature, technical and sales manuals, and training manuals) through coordination with the parent company
  • Attend and support marketing exhibitions
  • Travel across the UK and Ireland when required (minimum two nights per month) for sales team development and ad-hoc customer support

Where you'll work

Stockley Park
Uxbridge
UB11 1HU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PARETO LAW LIMITED

Training course

Digital support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4+)
  • Maths (grade 4+)

Degree in:

Bachelor's Degree in a STEM, Engineering, or Tech (grade Pass)

Driving Licence in:

Full, valid UK driving licence (grade N/A)

Desirable qualifications

Placement Year in:

Year in industry / technical placement year (grade N/A)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Analytical skills
  • Team working
  • Public speaking skills
  • Integrity
  • Proactive mindset

Other requirements

  • UK & Ireland Travel: Must be willing and able to travel across the UK and Ireland, including spending a minimum of two nights away per month for sales support and customer visits.
  • Full UK Driving Licence: Must hold a full, valid UK driving licence to facilitate business travel.
  • Location & Working Pattern: Full-time, office-based role located in Stockley Park, Uxbridge.
  • Right to Work: Must be eligible to work in the UK.

About this employer

Randstad is managing the recruitment for this vacancy on behalf of a market-leading global technology and engineering specialist located in Stockley Park, Uxbridge.

Our client develops high-performance technical products and digital application solutions for business customers across the UK, Ireland, and internationally. Known for innovation and high operational standards, they strongly value early talent-offering structured mentoring, continuous professional development, and an industry-leading compensation package for high achievers.

The successful candidate will be employed directly by the client company and work full-time alongside their specialist Application Engineering team.

Company benefits

  • Private Healthcare (includes subsidised Gym Membership)
  • Advanced Company Pension scheme
  • Life Cover
  • Fully expensed business travel and accommodation for required travel

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Upon successful completion of the apprenticeship, high-performing candidates will progress into a full Application Engineer role, with clear pathways for long-term career growth within the company.

Ask a question

The contact for this apprenticeship is:

PARETO LAW LIMITED

The reference code for this apprenticeship is VAC2000045256.

Apply now

Closes in 5 days (Wednesday 5 August 2026 at 11:59pm)