People Development Apprentice (Administration Assistant L2)

Tendring District Council

Essex (CO15 1SE)

Closes in 10 days (Tuesday 1 September 2026)

Posted on 20 August 2026

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Summary

As a People Development Apprentice you will play a critical role to provide administrative support to the Council’s People Development team and assist with the co-ordination of corporate training and associated tasks and processes.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Administration assistant (level 2)
Hours
Monday - Thursday 8.45am - 5.15pm and Friday 4.45pm.

37 hours a week

Start date

Monday 5 October 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Ensure that training agreements and records are filed accurately and undertaken on a daily basis
  • Produce accurate records and documents including emails and letters. Maintain documents within Teams channels, ensuring sensitive and confidential information is handled in compliance with the Council’s procedures
  • Providing excellent customer care to staff and managers raising training enquiries
  • Support the administration of the training budget, in liaison with the People Development Manager
  • Support the People Development Assistant in undertaking structure updates and career grade schemes
  • Monitoring and maintenance of People Development inbox enquiries
  • Support the evaluate and effectiveness of courses and training programmes undertaken internally and externally, and record findings
  • Support and maintain effective systems including relevant areas of iTrent
  • Manage resources for events and ongoing training activities e.g., stationery, venues, refreshments and IT equipment
  • Welcome and co-ordinate attendees on in-house training courses and liaise with external training providers
  • Support the People Development Assistant with the maintenance of the corporate job evaluation database and associated records
  • Administrative system support for Skillgate and iHasco (E-Learning Platforms). 2.13 Working with Career Track to support the apprenticeship programme, as required
  • To support the People Development Manager with any relevant projects and initiatives

Where you'll work

Town Hall
Station Road
Clacton-on-Sea
Essex
CO15 1SE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TENDRING DISTRICT COUNCIL

Training course

Administration assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
  • Receive, retrieve, process, record and store information and data.
  • Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
  • Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
  • Handle and communicate information in line with organisational policies, procedures and security requirements.
  • Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
  • Plan and review administration tasks allocated by supervisor.
  • Maintain professional relationships with stakeholders.
  • Monitor and report on the use of resources such as materials, equipment and supplies.
  • Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
  • Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
  • Use continuing professional development including self-reflection to support current and future training and development needs.
  • Use communication tools to respond to stakeholders using professional language and organisational etiquette.
  • Operate within agreed health and safety standards.
  • Use time management tools to meet deadlines.
  • Handle feedback following expected professional etiquette.
  • Maintain wellbeing, accessing organisational support mechanisms if required.
  • Review and check own work.
  • Use cloud services to share documents for use and or collaboration.
  • Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
  • Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.

Training schedule

The Administration Assistant Apprenticeship Standard Level 2 combines the knowledge, skills and behaviours required of the standard and can include functional skills in maths and English if required.

Delivery will be in the workplace with an assessor or coach through a combination of face to face visits and online assessing, coaching, training and mentoring.

The typical duration of this apprenticeship is 12 months. Assessment will take place throughout the apprenticeship to enable to apprentice to show their occupational competence.

Further information on the standard can be viewed here - Administration Assistant Level 2 / Skills England.

Requirements

Essential qualifications

GCSE in:

  • English Language (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills

About this employer

Tendring District Council is responsible for providing district level services in the Tendring District, which includes towns such as Clacton-on-Sea, Brightlingsea, Harwich, Dovercourt, Frinton-on-Sea, Manningtree, and Walton on the Naze. The council is based in Clacton on Sea, the largest town in the district. The district was formed in 1974.

http://www.tendringdc.gov.uk (opens in new tab)

Company benefits

Membership of the Local Government Pension Scheme. Generous leave entitlement. Free parking. Discounted Corporate Gym Membership.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Apprentices will be encouraged to apply for suitable vacancies  and higher level apprenticeships at the council.

Ask a question

The contact for this apprenticeship is:

Tendring District Council

Marcia Fuller

mfuller@tendringdc.gov.uk

01255 686316

The reference code for this apprenticeship is VAC2000045064.

Apply now

Closes in 10 days (Tuesday 1 September 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.