HR Apprentice

PASTA FOODS LIMITED

Norfolk (NR5 0JH)

Closes in 7 days (Friday 21 August 2026 at 11:59pm)

Posted on 12 August 2026

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Summary

This role will be supporting day-to-day HR administration, recruitment coordination, employee records, meetings and engagement activities. You’ll also help with office management tasks while learning key HR skills in a supportive, people-focused environment.

Wage

£16,640 to £26,436.80, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Core office hours are Monday - Friday 8.30am - 4.30pm, however applicants should be aware that we are a 24/7 business and therefore some flexibility may be required within the role. You may need to travel and work at the other Pasta Food sites in Norfolk.

40 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Supporting day to day HR Administration
  • Assisting with recruitment activities, including interview / diary coordination and candidate communication
  • Maintaining accurate employee records within the HR Information system (Employment Hero)
  • Preparing documents, HR reports and correspondence
  • Attending informal and formal meetings as notetaker
  • Providing support to colleagues across the organisation
  • Support with employee engagement activities
  • Organising and coordinating Occupational Health Surveillance
  • Visitor Hosting activities
  • Procurement of essential office items including stationary, sundry items, office refreshments and replenishment
  • Manage office supplier relationships
  • Other duties as required to support the smooth running of the office

Where you'll work

Forest Way
Norwich
Norfolk
NR5 0JH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY COLLEGE NORWICH

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

The apprentice will attend City College Norwich (Norfolk House) one day per week. The address of where the learning will take place is Norfolk House, Exchange Street, Norwich, NR2 1DD. 

More training information

  • College delivery for the standard and qualification (CCN and apprentice)
  • Apprentice Development Plan (CCN and apprentice)
  • Workplace Reviews at least every 12 weeks (employer, CCN and apprentice)
  • Workplace visits to build evidence / portfolio (employer, CCN and apprentice)
  • Off-the-Job Training of 370 hours minimum over the apprenticeship (employer, CCN and apprentice)

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Non judgemental
  • Honesty and integrity
  • Professionalism
  • Willingness to develop

About this employer

With over 60 years’ experience – Pasta Foods is the UK’s only dried pasta manufacturer, supplying a wide range of food sectors from canned goods, salads, instant, ready meals, foodservice and wholesale customers.

This is an exciting time to join our HR function and play a key role in supporting the employee life cycle.

Company benefits

  • Pension scheme
  • Life insurance 
  • Group Personal Accident insurance
  • 25 days in a full holiday year plus Bank and Public holidays
  • Charitable Giving Day
  • On site free car parking
  • Cycle to Work scheme
  • Access to health benefits including 24/7 GP appointments

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The apprenticeship may progress to a permanent role within the HR function, with the potential to go on and study the L5 HR qualification on an apprenticeship basis, however applicants should be aware that there is no guarantee of this at this time.

Ask a question

The contact for this apprenticeship is:

CITY COLLEGE NORWICH

The reference code for this apprenticeship is VAC2000044796.

Apply now

Closes in 7 days (Friday 21 August 2026 at 11:59pm)