Apprentice Business Administrator (PRISM)
UNIVERSITY COLLEGE LONDON
Greater London (WC1E 6BT)
Closes in 11 days (Sunday 9 August 2026)
Posted on 28 July 2026
Contents
Summary
This is a fantastic opportunity to complete a Level 3 Business Administration Apprenticeship Standard whilst working for UCL as an Apprentice Administrator.
- Wage
-
£27,586 a year
- Training course
- Business administrator (level 3)
- Hours
-
36.5 hours per week. Shifts to be confirmed.
36 hours 30 minutes a week
- Start date
-
Sunday 20 September 2026
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Context
UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges.
The UCL Centre for Advanced Research Computing (ARC) is UCL’s new institute for infrastructure and innovation in digital research – the supercomputers, datasets, software, and people that make computational science and digital scholarship possible.
Main purpose of the job
As an Apprenticeship this role will allow you to develop a wide range of skills that support UCL’s digital research.
Undertake training and development relevant to the role.
You will be part of ARC’s community of staff scientists and research technology professionals, delivering the services and systems which make data and compute-intensive research possible.
You will work within your team to support a wide portfolio of responsibilities.
As an Apprentice Business Administration you will:
- Supporting projects or services working collaboratively with both research technology professionals and academic communities to enable them to achieve their research, innovation and/or teaching ambitions
- Assist with the creation of new knowledge and/or best practice of operational and research activity
- You will work with and support the management through a defined portfolio of responsibilities, a mixture of service delivery
Duties and responsibilities
- You will be an active citizen of the department and the university, contributing to and helping to organise discussions, build relationships, and share knowledge with colleagues
- You will support the development of ARC’s operational projects. We will work together to keep these appropriate to your skills and development needs, providing variety and opportunities for growth
- You are responsible for assisting the business needs of the department
You will also undertake at least one of:
- Contribute to the development and delivery of ARC’s operations, services or projects e.g. coordination and facilitation of meetings and events, and community engagement activities
- Develop an awareness of research computing activities across UCL to ensure smooth engagement of ARC’s events
Contribute to promoting the department’s activities and positive impact to build ARC’s profile in UCL - Supporting the development of internal and external documentation and public facing media
- Engage with colleagues across UCL to ensure the smooth functioning of our activities
General
- Follow and actively promote the UCL Ways of Working
- Takes responsibility to carry out duties in a way that embodies UCL's environmental and social sustainability values, actively supporting UCL's Sustainability Strategy, policies and objectives within the remit of their role
- Carry out any other duties within the scope, spirit and purpose of the job as requested by the line manager
- This job description may be reviewed and be subject to amendment in consultation with the post holder
- UCL offers hybrid working where appropriate and the successful applicant may normally work remotely for up to 80% of the week if they wish
Further details:
Will be available when you press apply and the full description will be available.
Where you'll work
Gower Street
London
Greater London
WC1E 6BT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
INSPIRO LEARNING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As an apprentice you’ll:
- Complete a level 3 Business Administration apprenticeship standard
- Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
- Learn and train for a specific job
- Get paid and receive holiday leave
- Get hands-on experience in a real job
- Study for 6 hours of your working hours
- Complete assessments during and at the end of your apprenticeship
- Be on a career path with lots of future potential
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Ability to follow instructions
- Verbal and written skills
Other requirements
UCL offers hybrid working where appropriate and the successful applicant may normally work remotely for up to 80% of the week if they wish.. This can be discussed during the recruitment process.
This vacancy may close early if sufficient applications are received and you may be invited to an interview before the closing date. Please ensure you apply early to avoid disappointment.
About this employer
UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges.
The UCL Centre for Advanced Research Computing (ARC) is UCL’s new institute for infrastructure and innovation in digital research – the supercomputers, datasets, software, and people that make computational science and digital scholarship possible.
Department: Centre for Advanced Research Computing
anisations and individuals navigate a changing society for the last 120 years. We embrace collaboration and excellence to create a future that is inclusive and just, and have been ranked number one for education every year since 2014 in the QS World University Rankings by Subject.
In December 2014 we merged with UCL, putting us at the heart of a comprehensive, world-top-ten university with a shared legacy of innovation and academic excellence.. http://www.ucl.ac.uk/ioe
IOE is led by a Director, supported by three academic Pro-directors and a Director of Operations.
IOE comprises six academic departments:
• Social Research Institute (SRI)
• Learning and Leadership (DLL)
• Culture, Communication and Media (CCM)
• Curriculum, Pedagogy and Assessment (CPA)
• Psychology and Human Development (PHD)
• Education, Practice and Society (EPS)
About the Department of Academic Programmes Office (APO)
The Academic Programmes Office (APO) is the largest professional service support team at the
IOE. The APO provides student and programme support for all accredited academic programmes, (undergraduate, post graduate and teacher training) as well as for all research student activity.
Under the guidance of the Director of Education and Student Support, the teams are responsible for the academic quality of programmes, timetabling, placement management, adherence to internal and external requirements, production of statistics and returns for internal use and for presentation to external parties.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Upon successful completion of the apprenticeship, the post holder will be in a strong position to apply for full employment at UCL.
Ask a question
The contact for this apprenticeship is:
INSPIRO LEARNING LIMITED
Mike Hand
michael.hand@inspirolearning.co.uk
0116 504 0393
The reference code for this apprenticeship is VAC2000044652.
Apply now
Closes in 11 days (Sunday 9 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.