Apprentice Administrator for Operations and Customs
VIAMASTER INTERNATIONAL LTD
Leeds (LS27 0LL)
Closes in 11 days (Friday 21 August 2026 at 11:59pm)
Posted on 7 August 2026
Contents
Summary
An exciting role for an Apprentice Operations Administrator assisting the Operations and Customs team. This role provides admin support to our load plan planners, freight operators and customs administrators. You will be working towards a L3 Business Administration qualification.
- Wage
-
£21,500 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 09:00 - 17:30, with a 1-hour for lunch.
Total hours per week: 37.5
37 hours 30 minutes a week
- Start date
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Tuesday 1 September 2026
- Duration
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1 year 3 months
- Positions available
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3
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Providing business admin support to various different teams, to include operations, freight and finance teams. This is an exciting opportunity for an ambitious, bright, hardworking individual to join our office team, to provide high-quality service and support to our customers:
- Logging files for our distribution partners
- Compiling and organising operational files
- Updating data onto our internal systems
- Checking client paperwork for correct information and declarations
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.
Where you'll work
Leeds 27 Industrial Estate
Bruntcliffe Avenue
Morley
Leeds
LS27 0LL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
C.M.S. VOCATIONAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
- Level 3 Business Administrator Standard Apprenticeship
- Level 2 Functional Skills in maths and English if not already achieved
- You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and off-the-job training will follow the time allocations outlined in the Occupational Standard. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Logical
- Team working
- Initiative
- Good attendance record
- Flexible
- Willing to learn
- Good Knowledge of Microsoft
Other requirements
Please check transport links to ensure you can get to the location on time every day.
About this employer
At our company, we're passionate about delivering exceptional freight and logistics solutions across the UK, Europe, and beyond. From local deliveries to complex international transport projects, we provide a seamless, reliable service that our customers trust.
What sets us apart is our people. We're a close-knit team that works collaboratively, takes ownership, and is committed to delivering outstanding service every step of the way. Rooted in Yorkshire, we're proud of our straight-talking, hardworking, and dependable culture. These values shape everything we do and make us a great place to build a rewarding career.
http://www.viamaster-intl.com (opens in new tab)
Company benefits
25 days holiday, plus UK bank holidays
Company pension scheme
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Great prospects for permanent position for right candidate. The company has many different departments and there is a possibility to progress further.
Ask a question
The contact for this apprenticeship is:
C.M.S. VOCATIONAL TRAINING LIMITED
CMS Vocational Training Ltd
mandy@cmsvoc.co.uk
01924 614523
The reference code for this apprenticeship is VAC2000043820.
Apply now
Closes in 11 days (Friday 21 August 2026 at 11:59pm)