Building Safety Levy Collection Officer - Apprenticeship

Westminster City Council

London (SW1E 6QP)

Closes in 8 days (Friday 31 July 2026 at 11:59pm)

Posted on 20 July 2026


Summary

During this programme, you’ll build a powerful foundation of skills in organisation, communication, technology, and project coordination. Business administrators play a key role in supporting operations, solving problems, and driving efficiency across every part of an organisation.

Training course
Business administrator (level 3)
Hours
Westminster City Council offers an agile, supportive hybrid environment combining office-based and remote working.

36 hours a week

Start date

Friday 18 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Levy Collection Officer will support the administration of Building Safety Levy processes, including determining levy chargeability and liability, issuing levy determination notices, arranging spot checks, receiving payments and issuing payment certificates, dealing with requests for reviews from developers and Quarterly Management Information & revenue transfer to MHCLG.


The role involves collaboration with internal teams (e.g. Finance, Planning, Building Control) and external stakeholders (e.g. the Building Safety Regulator, Registered Building Control Approvers, developers), ensuring clear communication in line with Local Authority procedures.


This role contributes to timely and accurate levy collection in accordance with relevant regulations and financial protocols.


The level of ownership or leadership may vary depending on how each Local Authority structures its levy administration.
This role plays a key part in ensuring the Local Authority meets its obligations under the Building Safety Levy and contributes to the wider goals of improving building safety and help keep our residents safe. The postholder will support continuous improvement through feedback, collaboration, and process refinement.

Where you'll work

Westminster City Hall
64 Victoria Street
London
SW1E 6QP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLUE SKY ASSESSING & CONSULTANCY LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training takes place online once a month 

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

About this employer

Westminster City Council believes in creating a fair environment where people are born into a supportive and safe environment, grow and learn throughout their lives, build fantastic careers in world- leading industries, have access to high quality, affordable homes and retire into the community with dignity and pride.

We work together to adapt to the changing needs of our communities – resulting in a dynamic atmosphere where ambition, diversity and creativity are celebrated.

https://www.westminster.gov.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Graduates frequently step into senior operational roles, transition into specialised corporate functions, or pursue higher-level management apprenticeships to accelerate their career growth.

Ask a question

The contact for this apprenticeship is:

BLUE SKY ASSESSING & CONSULTANCY LTD

Bita Mofidian

bmofidian@diversefutures.com

The reference code for this apprenticeship is VAC2000043798.

Apply now

Closes in 8 days (Friday 31 July 2026 at 11:59pm)