Business Administrator Apprentice

G AND M VENDINGS LTD

ROMFORD (RM3 9NB)

Closes in 27 days (Thursday 27 August 2026 at 11:59pm)

Posted on 29 July 2026

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Summary

At G&M Vending Ltd, you will play a key role in supporting the day-to-day operations of the business while helping to improve customer service and internal processes. This is an exciting opportunity to develop business admin skills by working across customer service, project coordination, digital systems, and operational planning.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
35 Hours. Monday - Friday, 1 Hour Lunch, 9.00am to 5.00pm.

35 hours a week

Start date

Thursday 17 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Help create a smooth and professional customer experience from initial enquiry through to installation and ongoing support
  • Identify process delays and inefficiencies, recommending and implementing improved systems and procedures
  • Design and maintain customer welcome packs to ensure new customers receive clear and consistent information
  • Coordinate vending machine installation schedules, ensuring timelines are communicated and managed effectively


• Build and maintain customer reminder systems for scheduled communications and follow-up activities.
• Track vending machine servicing dates across multiple customer sites, ensuring servicing schedules are maintained.
• Improve document management by organising digital files using SharePoint, OneDrive and cloud-based storage systems.
• Monitor document control procedures to ensure information is stored securely and is easily accessible.
• Produce data reports and quality monitoring information to support business performance.
• Assist in creating and maintaining email automation processes to improve communication and efficiency.
• Support the management of vending machine product layouts (planograms) to maximise sales and customer satisfaction.
• Assist with product range reviews, including introducing new products and removing underperforming items.
• Support seasonal product planning, ensuring vending machines reflect seasonal trends and customer demand.
• Help develop and promote healthier vending options in line with customer requirements and industry trends.
• Clean, update and maintain customer records within company systems to ensure data accuracy

Where you'll work

61 RETFORD ROAD
ROMFORD
RM3 9NB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NEWHAM COLLEGE OF FURTHER EDUCATION

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This apprenticeship is delivered as a day release at our Institute of Technology based in Stratford, E15.

  • Level 3 Business Administrator
  • Behaviour, Skills and Knowledge

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

About this employer

At G & M Vendings, we specialise in delivering convenient, modern vending solutions for workplaces, retail, schools, gyms, and more. With a wide range of snacks, drinks, and on-the-go food options, our machines are designed for 24/7 access, contactless payments, and hassle-free restocking. Whether you're keeping staff energised or offering quick refreshments to customers, we make it easy to keep everyone satisfied—anytime, anywhere.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Successful completion of the apprenticeship may lead to a permanent role within G & M Vending Ltd, with opportunities to develop further in business administration, operations, customer account management, or project coordination.

Ask a question

The contact for this apprenticeship is:

NEWHAM COLLEGE OF FURTHER EDUCATION

The reference code for this apprenticeship is VAC2000043536.

Apply now

Closes in 27 days (Thursday 27 August 2026 at 11:59pm)