Business Administration Apprentice

FACILITIES HEATING MAINTENANCE LIMITED

RUNCORN (WA7 4QX)

Closes in 16 days (Monday 3 August 2026 at 11:59pm)

Posted on 17 July 2026

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Summary

Kick-Start Your Career in Business Administration – Applications now open for a Business Administration Apprentice working with Facilities Heating Maintenance. 

Work and learn through this Apprenticeship in a friendly, supportive environment, as part of an expanding office team.

Wage

£8,736 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Salary based on National Minimum Apprenticeship wage of £8 per hour. 

Training course
Business administrator (level 3)
Hours
Flexible to be discussed at interview split over 3 or 4 days Example shift patterns - Monday – Wednesday 8:30 am - 3:30 pm Tuesday – Thursday 9am - 4 pm Monday – Thursday 9 am - 2:15 pm College hours will be in addition to the 21 hours.

21 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties and responsibilities will include;

  • Job Scheduling: Coordinating engineer to book in routine services, emergency callouts, and large installation projects
  • Utilise company software to log and organise work
  • Office Admin: Scanning, Filing and organising documents
  • Parts Procurement: Liaising with suppliers to check orders 
  • Client Liaisons: Handling calls and emails
  • Stakeholder Management: Keeping them up to date as and when required
  • Data: Inputting and reporting
  • Transport and Logistical support: As and when required, access to own car essential
  • Process improvement: Developing new ways of working and documenting appropriately 

Where you'll work

UNIT EB09
HEATH BUSINESS PARK
RUNCORN
WA7 4QX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RIVERSIDE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administration, Level 3
  • Fortnightly attendance at Riverside College, Widnes

More training information

There will be hands on the job training and opportunity to attend specific skill courses e.g. social media based on business needs. 

Requirements

Essential qualifications

GCSE in:

4 GCSE's including Maths and English (grade Grades 9-4 (A-C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Reliable
  • Enthusiastic
  • Hardworking
  • Technology skills
  • Microsoft Office competence
  • Able to meet deadlines
  • Manage own time
  • Clear written English
  • Good telephone manner
  • Accurate
  • Able to work independently
  • Willing to learn
  • Professional approach
  • Adaptable

Other requirements

Minimum 21 office hours per week plus college day once a fortnight. There will be opportunity for overtime and to potentially increase the minimum weekly hours. Successful candidate will be employed on an apprentice contract. 

The role will predominantly be office based at The Heath but there may be business need to travel on business errands.  

There is no working from home option.  

Must have a driving licence and access to a vehicle. 

About this employer

Established in 2005, we are a proud, family-owned commercial heating engineering company. Over the past two decades, we have built a reputation for delivering reliable, high-quality installation, maintenance, and repair services to businesses across the UK.   
While we are growing, we maintain our core family values: treating our staff with respect, investing heavily in development, and providing a supportive, welcoming office environment where every team member is valued. 

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Further career prospects may be available on successful completion of this apprenticeship.

Ask a question

The contact for this apprenticeship is:

RIVERSIDE COLLEGE

Joanna Smith

joanna.smith@riversidecollege.ac.uk

01512572800

The reference code for this apprenticeship is VAC2000043394.

Apply now

Closes in 16 days (Monday 3 August 2026 at 11:59pm)