Apprentice Client Accounts Administrator

THE LETTING PARTNERSHIP LTD

WORTHING (BN11 1TF)

Closes in 5 days (Tuesday 28 July 2026 at 11:59pm)

Posted on 21 July 2026

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Summary

In this varied administrative role you will be working closely with clients, managing their accounts and their financial support.

If you're enthusiastic, willing to learn, and ready to make a difference, we want to hear from you!  Apply now and become part of our dynamic team.

Wage

£25,000 a year

Minimum wage rates (opens in new tab)

For the apprenticeship scheme we offer the salary of £16,000.00 p/a which will potentially increase to the below from month 13 onwards depending on age:

Age 18 and under / £16,000.00

Age 19-20 / £21,500.00

Training course
Business administrator (level 3)
Hours
Monday - Friday, 09:00 - 17:30 (1 hour lunch) - appreciate we need to factor apprenticeship time in, which we are quite flexible with.

37 hours 30 minutes a week

Start date

Monday 3 August 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

  • Accurately receipting rents on account
  • Daily payments to landlords
  • Safeguarding tenant deposits
  • Ensuring compliance obligations are met
  • Proactively managing accounts
  • Cultivating and enhancing client relationships

Essential Skills:

  • Exceptional written and verbal communication
  • Proficiency in Microsoft Office, especially Outlook and Excel
  • Meticulous attention to detail
  • Strong numerical aptitude
  • Outstanding customer service

What We Offer:

  • Supportive and friendly team environment
  • Open-door management policy
  • Comprehensive training
  • Assistance with relevant qualifications
  • Enhanced benefits package
  • Extra holiday days based on length of service
  • Opportunity for career growth in a rapidly expanding company

Where you'll work

SUITE B
SECOND FLOOR
3 LIVERPOOL GARDENS
WORTHING
BN11 1TF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SIGTA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English, Maths (grade 4/5 C and above)

Desirable qualifications

GCSE in:

ICT (grade 4/5 C and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Enthusiastic
  • Willing to learn

Other requirements

  • Exceptional written and verbal communication
  • Proficiency in Microsoft Office, especially Outlook and Excel
  • Meticulous attention to detail
  • Strong numerical aptitude
  • Outstanding customer service

As with all apprenticeships, this requires a long-term commitment - there will be assignments and logbook entries to complete.

This is a fantastic opportunity to work with a top company, whilst you work towards nationally recognised qualifications.

About this employer

At The Letting Partnership, we're the backbone for letting agents across the UK, providing crucial support in client money protection. Our stellar reputation is built on exceptional customer service, dedication, and expertise. Over the past two years, our client base has tripled, and we're gearing up for even more growth.

Company benefits

  • Company events
  • Company pension
  • Cycle to work Scheme
  • Paycare wellbeing & health scheme

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • To become a fully trained and qualified Client Accounts Administrator with The Letting Group

Ask a question

The contact for this apprenticeship is:

SIGTA LIMITED

Apprenticeships

apprenticeships@sigta.co.uk

The reference code for this apprenticeship is VAC2000043312.

Apply now

Closes in 5 days (Tuesday 28 July 2026 at 11:59pm)