Apprentice Care and Support Assistant
Sanctuary Supported Living
Liverpool (L22 7RA)
Closes on Tuesday 1 September 2026
Posted on 16 July 2026
Contents
Summary
Start your career in care while getting paid to learn. As an Apprentice Care and Support Assistant, you’ll support residents in the everyday moments, help run activities and build confidence while working towards a fully funded Level 2 Adult Care Worker qualification with real progression opportunities.
- Wage
-
£18,720 a year
- Training course
- Adult care worker (level 2)
- Hours
-
37.5 hours per week, worked on-site as part of the Retirement Community team. Shifts may include daytime, evening or weekend work depending on service needs.
37 hours 30 minutes a week
- Start date
-
Monday 7 September 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Greet residents and visitors and be the warm, welcoming face of the community
- Answer queries and support residents with everyday needs
- Plan and lead engaging activities, both group sessions and one‑to‑one moments
- Encourage independent living and help residents stay active and connected
- Support residents to engage with their local community, including outings and virtual family catch‑ups
- Champion resident choice and enable people to live life on their own terms
- Work as part of the Retirement Community Team in a single, consistent location
Where you'll work
7 Manley Road
Waterloo
Liverpool
L22 7RA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OPPORTUNITY PROVIDER LTD
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
- Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
- Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
- Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
- Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
- Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
- Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
- Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
- Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
- Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
- Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
- Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
- Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
- Develop personal resilience and access support to maintain wellbeing of self.
- Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
- Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
- Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
- Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
- Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
- Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
Training schedule
More training information
Training for this apprenticeship will be delivered by Connect2Care, with regular support from a dedicated trainer throughout the programme. Training will take place in the workplace, with sessions scheduled directly with the trainer.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Sanctuary Supported Living is a not-for-profit organisation, delivering a wide range of supported housing and retirement communities, alongside tailored care and support services, to people across England.
We have over 750 supported housing services across England, where our amazing teams provide the care and support that our customers need.
Working in close partnership with the people we support, their families, carers and health professionals, we deliver high quality services that support people on their unique pathways for independence.
With over 50 years of experience, we help people to live as independently as possible. We deliver supported housing, Care Quality Commission (CQC) registered services, floating support, retirement communities, and technology in the home.
Company benefits
25 days’ annual leave rising with service, sick pay, pension, wellbeing support, life insurance, retail discounts, Cycle to Work, flexible working options, parental leave, paid volunteering days and development opportunities.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
After completing the apprenticeship, you can progress into a permanent Care and Support Assistant role within Sanctuary Supported Living.
Ask a question
The contact for this apprenticeship is:
THE OPPORTUNITY PROVIDER LTD
The reference code for this apprenticeship is VAC2000043172.
Apply now
Closes on Tuesday 1 September 2026
After signing in, you’ll apply for this apprenticeship on the company's website.