Facilities Operative Apprentice

NORTH CHADDERTON SCHOOL

Lancashire (OL9 0BN)

Closes on Monday 24 August 2026

Posted on 16 July 2026

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Contents

Summary

As Site Officer (Apprentice), the post holder will work collaboratively with the Premises team to ensure the school buildings meet the needs of pupils, staff and the general public. The post holder will support the management of services such as security, parking and maintenance. 

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Facilities services operative (level 2)
Hours
Monday - Friday 8.00am - 4.00pm.

37 hours a week

Start date

Monday 7 September 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Ensure that the facilities, such as catering, security, maintenance and reception run smoothly so schools can run effectively.
  • Secure the site and assist in site emergency and evacuation procedures
  • Set up rooms for events and support the co-ordination of the event, e.g. Open Evenings, Fun Days
  • Assist with the maintenance of external areas
  • Carry out minor repairs and maintenance around the workplace
  • Deal with enquiries from members of staff, contractors and members of the public
  • Direct and communicate with outside contractors and customers
  • Be aware of and comply with, the policies and procedures relating to child protection, equality and diversity, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
  • Be responsible for maintaining records, information and data
  • Be a responsible key holder

Where you'll work

North Chadderton School Chadderton Hall Road
Chadderton
Oldham
Lancashire
OL9 0BN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HOPWOOD HALL COLLEGE

Training course

Facilities services operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
  • Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
  • Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
  • Carry out health and safety checks in accordance with SOPs
  • Report the findings of health and safety checks in accordance with SOPs
  • Identify risks, hazards and threats to people, property and premises in accordance with SOPs
  • Act on the findings of health and safety checks in accordance with SOPs
  • Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
  • Report on the actions taken in accordance with SOPs
  • Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
  • Respond to customers’ queries and incidents in accordance with SOPs
  • Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
  • Deal with complaints in accordance with SOPs
  • Keep customers informed of developments, issues and delays in accordance with SOPs
  • Apply policies in sustainability and corporate social responsibility in accordance with SOPs
  • Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
  • Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
  • Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
  • Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
  • Report the findings of premises and equipment inspections in accordance with SOPs
  • Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
  • Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
  • Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
  • Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
  • Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
  • Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
  • Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
  • Greet and treat visitors in accordance with SOPs
  • Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
  • Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
  • Report issues and problems in accordance with SOPs
  • Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
  • Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
  • Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
  • Report the correct operation of FM buildings and equipment in accordance with SOPs
  • Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
  • Complete and keep up-to-date personal development plans
  • Keep FM-related skills up-to-date
  • Keep FM-related knowledge up-to-date
  • Manage customer expectations in accordance with SOPs and organizational expectations
  • Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
  • Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
  • Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations
  • Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
  • Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
  • Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
  • Carry out health and safety checks in accordance with SOPs
  • Report the findings of health and safety checks in accordance with SOPs
  • Identify risks, hazards and threats to people, property and premises in accordance with SOPs
  • Act on the findings of health and safety checks in accordance with SOPs
  • Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
  • Report on the actions taken in accordance with SOPs
  • Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
  • Respond to customers’ queries and incidents in accordance with SOPs
  • Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
  • Deal with complaints in accordance with SOPs
  • Keep customers informed of developments, issues and delays in accordance with SOPs
  • Apply policies in sustainability and corporate social responsibility in accordance with SOPs
  • Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
  • Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
  • Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
  • Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
  • Report the findings of premises and equipment inspections in accordance with SOPs
  • Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
  • Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
  • Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
  • Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
  • Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
  • Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
  • Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
  • Greet and treat visitors in accordance with SOPs
  • Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
  • Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
  • Report issues and problems in accordance with SOPs
  • Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
  • Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
  • Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
  • Report the correct operation of FM buildings and equipment in accordance with SOPs
  • Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
  • Complete and keep up-to-date personal development plans
  • Keep FM-related skills up-to-date
  • Keep FM-related knowledge up-to-date
  • Manage customer expectations in accordance with SOPs and organizational expectations
  • Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
  • Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
  • Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations

Training schedule

Training for your apprenticeship will take place in your workplace. Your tutor will visit you at your place of work to carry out learning reviews, observations, and provide support throughout your apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Team working
  • Physical fitness

Other requirements

Passing a Disclosure and Barring Service (DBS) check.

About this employer

North Chadderton school is a very special place. It has a long established reputation for providing an academically challenging and creative education. They thrive by being encouraged to not only develop their own talents and leadership skills, but to also learn the importance of contributing to the life of the school and wider community. 

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This role presents a unique opportunity to begin a career in facilities management as the successful candidate will receive comprehensive training throughout the apprenticeship and ongoing support from the school.

Ask a question

The contact for this apprenticeship is:

HOPWOOD HALL COLLEGE

The reference code for this apprenticeship is VAC2000043098.

Apply now

Closes on Monday 24 August 2026