Business Admin Level 3 Apprenticeship - SIEGENIA

SIEGENIA-AUBI LIMITED

Coventry (CV2 2TA)

Closes in 14 days (Saturday 1 August 2026 at 11:59pm)

Posted on 17 July 2026

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Summary

We are looking for an enthusiastic and hard-working individual to join our team at SIEGENIA. As a Business Admin Apprentice, you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career in admin apply now!

Wage

£20,400 a year

Minimum wage rates (opens in new tab)

18-19 years old: £20,400 per annum
20-23 years old: £22,400 per annum

Increases after 12 months and after course completion dependent on performance.

Training course
Business administrator (level 3)
Hours
Monday to Thursday, 08:30 – 17:00. Friday, 08:30 – 14:00. 37.5 hours per week.

37 hours 30 minutes a week

Start date

Saturday 15 August 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Administrator you will be responsible for delivering high-quality customer service and administrative support using SAP and Salesforce CRM system to process sales orders, manage customer and supplier records, handle purchase ordering, resolve enquiries and support cross‑functional teams.

Key responsibilities:

  • Process customer sales orders, order changes and returns in SAP (order-to-cash activities).
  • Create and manage purchase orders, purchase order changes and goods receipt coordination in SAP (procure-to-pay support).
  • Process and manage consignment stock activities, liaising closely with Area Sales Managers and customer contacts to ensure accurate stock control, timely replenishment and a smooth end‑to‑end process.
  • Manage the claim process from beginning to end ensuring data is recorded accurately in SAP and customers are fully kept up to date.
  • Maintain and update customer and supplier master data, contact records and pricing information accurately in SAP and the CRM.
  • Manage CRM activities: log and track customer and supplier interactions, cases, follow-up tasks and opportunity updates.
  • Monitor order and purchase order status, shipment and delivery updates; liaise with logistics, warehouse and procurement to resolve exceptions.
  • Raise purchase requisitions and convert to purchase orders in SAP where required; follow up on supplier confirmations and lead times accurately updating SAP accordingly.
  • Respond promptly to customer and supplier enquiries by phone, email and Salesforce
  • Prepare routine reports and KPIs from SAP and CRM
  • Support month‑end activities related to order invoicing, credit notes, supplier invoice matching and reconciliations.
  • Ensure compliance with company policies, procurement controls and data protection (UK GDPR).
  • Contribute to process improvement initiatives and maintain accurate process documentation.
  • Assist with administrative duties across the business as required.
  • Any other duties as required by the Operations Manager commensurate with the post.

Where you'll work

Siegenia Aubi Ltd
Cross Point Business Park Richardson Way
Coventry
CV2 2TA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Administration Qualification. (All learning is delivered online/ remote). 

Training Provider: LMP Education (rated 1st best UK training provider).

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Patience

About this employer

We are a German manufacturer specialising in high-quality window and door hardware, ventilation solutions and access control systems and are renowned for our high-quality products.

https://www.siegenia.com/en (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Completion of the level 3 qualification, potentially a permanent role.

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Charlie

charlie.seaman@lmpeducation.org

The reference code for this apprenticeship is VAC2000043056.

Apply now

Closes in 14 days (Saturday 1 August 2026 at 11:59pm)