Business Administration Apprentice

A1 STAIRLIFTS LTD

KEIGHLEY (BD21 1DD)

Closes in 29 days (Saturday 15 August 2026 at 11:59pm)

Posted on 16 July 2026

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Summary

A1 Stairlifts are looking for a friendly, enthusiastic, and motivated apprentice to join our small team. You'll gain hands-on experience supporting customers in person, over the phone, and via email, with full training provided. We're always happy to answer your questions, so you can get a real insight into the role.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday. 8:30am to 5:00pm with a 30-minute lunch break.

40 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Priority will be to help and assist the Finance and Admin Manager
  • Processing invoices
  • Matching off purchase orders
  • Sending out customer statements
  • Checking off supplier statements
  • Help with packing website orders
  • Checking coding
  • Answering telephone calls and emails
  • Dealing with colleagues to obtain clarification when required
  • Updating product prices
  • Greeting customers in the shop
  • Data inputting
  • Dealing with incoming post
  • To assist our different departments within the company to help with daily tasks and to gain knowledge and experience of the business
  • Training will be given on using our CRM software Big Change and our Finance system Xero
  • We will support you with your college training and ensure you obtain a full working knowledge to cover all areas you are required to complete
  • We look forward to welcoming you as you start your Business Administration Apprenticeship with us

Where you'll work

56 SOUTH STREET
KEIGHLEY
BD21 1DD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LUMINATE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Mathematics (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Initiative

About this employer

A1 Stairlift Ltd provides high quality and affordable Health and Mobility products as well as our sister company providing prime stairlifts backed up by great customer service. The team prides themselves on finding the right stairlift and mobility product and spare parts for the each individual customer. The friendly team is always on hand to respond quickly and provide constant care and help with customer queries.

https://www.a1stairlifts.co.uk/ (opens in new tab)

Company benefits

25 days plus bank holidays.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential full-time role upon completion of apprenticeship. 

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

Emmie Brown

emmie.brown@luminate.ac.uk

The reference code for this apprenticeship is VAC2000043008.

Apply now

Closes in 29 days (Saturday 15 August 2026 at 11:59pm)