Level 3 Business Administrator Apprentice
NC FINANCIAL
Whitley Bay (NE26 3QR)
Closes in 20 days (Tuesday 4 August 2026 at 11:59pm)
Posted on 14 July 2026
Contents
Summary
NC Property Financial are looking for a motivated and reliable office junior to support the day to day administrative operations of the office. This is an excellent opportunity for someone looking to develop their skills in a professional office environment.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am-5pm
37 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer and direct telephone calls and emails
- Greet visitors and provide refreshments
- Scan, photocopy and organise documents
- Create files for clients, carry out checks and chase clients for any missing documents
- Assist with scheduling meetings and appointments
- Manage office supplies
- Develop IT skills
- Support team members with administrative tasks as required.
Where you'll work
The Old Bank
224 Park View
Whitley Bay
NE26 3QR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
NORTHUMBERLAND COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will either be onsite at workplace or face to face one in every three weeks in Blyth, or a blend of both
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
About this employer
NC Property Finance was founded by Nicola Cowan, who has worked in the property industry for her entire professional career.
For us, there’s no better feeling than helping you take your first steps onto the property ladder or advising as you begin to explore property as an investment.
Buying a home is a huge achievement, and helping people with that journey feels like such a privilege, whether it be buying their first home, taking the next step up the ladder, remortgaging, or growing a buy-to-let portfolio.
NC Property Finance was started with a simple goal: to create a mortgage advisory business that simplifies things. Buying a property is hard work on its own—why should mortgage or investment advice add even more to your plate?
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full time employment or further training depending on the apprentice
Ask a question
The contact for this apprenticeship is:
NORTHUMBERLAND COUNCIL
Joanne
apprenticeships@northumberland.gov.uk
The reference code for this apprenticeship is VAC2000042580.
Apply now
Closes in 20 days (Tuesday 4 August 2026 at 11:59pm)