Apprentice Pensions Administrator
XPS PENSIONS CONSULTING LTD
READING (RG1 1NB)
Closes in 30 days (Friday 14 August 2026)
Posted on 14 July 2026
Contents
Summary
This is an excellent opportunity to join our friendly teams. Serving clients and members by performing a range of administration tasks including calculations, reports, speaking to members directly, project work, presenting to clients and much more
- Wage
-
Competitive
Competitive wage offered
- Training course
- Pensions administrator (level 3)
- Hours
-
Monday to Friday from 9am until 5.15pm
37 hours 30 minutes a week
- Start date
-
Monday 24 August 2026
- Duration
-
1 year 4 months
- Positions available
-
5
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
The administration role includes the following:
• Performing calculations for members. This covers leaving service, retiring, transferring benefits to another plan or passing away
• Producing communications and speaking to members, Trustees, clients and third parties directly
• Creating reports for presentation to Trustees
• Completing annual and adhoc projects such as pension increases
How you will be supported
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role.
What will happen next
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
• More about this vacancy and any others you are suitable for
• Any training you need to complete
• What the next steps will be
How you could get there
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take.
Where you'll work
PHOENIX HOUSE
1 STATION HILL
READING
RG1 1NB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE GROWTH COMPANY LIMITED
Training course
Pensions administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
- Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
- Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
- Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
- Plan, manage and prioritise own workload effectively.
- Identify pension problems, identify the appropriate course of action and suggest or support solutions.
- Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
- Use digital systems and applications safely and securely, in accordance with data security policies.
- Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
- Maintain robust and accurate schedules, records and systems of pension administrative activities.
- Deliver expected customer service establishing customer needs, in line with the service standards and the regulatory framework.
- Deliver pensions administrative tasks that meet required the quality standards as set out by the organisation.
- Tailor the use of interpersonal skills and communication channels to meet the needs of stakeholders.
- Work in a team and collaborate to support colleagues to achieve results such as meeting or exceeding service standards and organisational goals.
- Plan, manage and prioritise own workload effectively.
- Identify pension problems, identify the appropriate course of action and suggest or support solutions.
- Use digital systems to carry out pensions administrative tasks and generate key metrics such as performance information.
- Use digital systems and applications safely and securely, in accordance with data security policies.
- Calculate member benefits accurately and apply the terms of the relevant pension scheme or plan.
- Maintain robust and accurate schedules, records and systems of pension administrative activities.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Number skills
- Team working
- Good interpersonal skills
- Able to prioritise
- Positive attitude
- Flexible
- Proactive
- Able to follow procedures
About this employer
XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.
We have over 1058 administration staff who cover a whole range of services from accountancy to systems development. On top of that, we are an award-winning organisation having topped the polls of many industry awards.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible progression within the company and progression onto the next level apprenticeship.
Ask a question
The contact for this apprenticeship is:
THE GROWTH COMPANY LIMITED
The reference code for this apprenticeship is VAC2000042405.
Apply now
Closes in 30 days (Friday 14 August 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.