L3 Business Administration Apprenticeship

SAMBA CATERING LIMITED

East Yorkshire (HU7 0YF)

Closes on Monday 17 August 2026

Posted on 13 July 2026

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Summary

Join Samba Catering Ltd as a Level 3 Business Administration Apprentice. You'll support day-to-day office operations, assist with marketing activities, manage administrative tasks, and help the team deliver excellent customer service. A great opportunity to develop business, communication and digital skills in a growing company.

Wage

£12,480 to £19,827.60, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Pay: National Apprenticeship Minimum Wage or higher, depending on experience, with the potential for increases based on performance.

Range from £8 - £12.71 (minimum wage for 21+) dependent on experience

Training course
Business administrator (level 3)
Hours
Duration:  12 months + EPA 3 months. Working hours: 9 am - 4 pm. Working rota: Monday to Friday.

30 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the day-to-day running of the office, including filing, data entry, responding to emails and maintaining accurate records
  • Assist with marketing activities, including creating social media content, updating the company website and promoting services online
  • Handle customer enquiries by phone and email, providing professional and friendly customer service
  • Manage diaries, schedule meetings and coordinate appointments for the team
  • Use business systems and software to maintain customer and company information accurately

Where you'll work

Unit 1& 2 Malmo Food Park Malmo Road
Sutton Fields
Hull
East Yorkshire
HU7 0YF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TEC PARTNERSHIP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Samba Catering Ltd is a leading supplier of pre-packed sandwiches and snacks across Yorkshire and the Midlands, with over 16 years of experience delivering quality products and excellent customer service. The company prides itself on its family values, reliability and commitment to supporting its customers every day.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Following successful completion of the Level 3 Business Administration apprenticeship, there may be an opportunity to progress into a permanent role within the business.

The apprentice may also choose to progress onto a higher-level apprenticeship or further training in business, administration, marketing or management. For the right candidate, this role could provide the foundations for a long-term career within Samba Catering.

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

The reference code for this apprenticeship is VAC2000042172.

Apply now

Closes on Monday 17 August 2026