Marketing Apprentice (Service Points)

DHL INTERNATIONAL (UK) LIMITED

Colnbrook (SL3 0BB)

Closes in 13 days (Monday 27 July 2026)

Posted on 13 July 2026

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Summary

You'll play an important role in supporting our extensive UK Service Point network, helping to maintain key systems and data, support promotional activity, and contribute to the growth of our service point and e-commerce offerings. 

Wage

Competitive

Competitive wage offered

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9:00am to 5:00pm.

37 hours 30 minutes a week

Start date

Monday 14 September 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Support the administration and maintenance of DHL Express’ Service Point Partner Network
  • Help manage and maintain over 4,200 Service Point locations nationwide
  • Create and maintain records across a variety of DHL Express systems and platforms
  • Support sales activities through administrative tasks, including purchase orders, vendor payments and credit control enquiries
  • Assist with digital marketing activities and maintain customer-facing location information across online platforms
  • Support promotions, campaigns, and the distribution of marketing materials
  • Assist with onboarding new Service Point partners and locations
  • Produce reports and data insights to support network growth, compliance, and operational performance
  • Work collaboratively with teams across Operations, Sales, Finance, and Partner Support
  • Identify opportunities to improve processes and drive efficiencies

Where you'll work

Southern Hub
Unit 1
Horton Road
Colnbrook
SL3 0BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative

Other requirements

Criminal record check (DBS).

About this employer

DHL Express UK is part of the Deutsche Post DHL Group - the world’s most international company. We operate in more than 220 countries and territories worldwide, enabling us to provide exceptional national and international career development opportunities. Within DHL Express’s pursuit to be The Logistics Company of the World we engage in a number of initiatives such as – Go Teach, Go Green and Go Help.

Company benefits

  • Performance related bonus schemes
  • 22 days holiday
  • Life Assurance
  • Company sick pay
  • Professional employee assistance programme
  • Development opportunities

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Marketing Executive.

Ask a question

The contact for this apprenticeship is:

BABINGTON BUSINESS COLLEGE LIMITED

The reference code for this apprenticeship is VAC2000042122.

Apply now

Closes in 13 days (Monday 27 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.