Business Administration Apprentice

PART HIVE LTD

London (NW10 6QU)

Closes in 15 days (Thursday 30 July 2026)

Posted on 13 July 2026

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Summary

Join a growing motorcycle parts distributor and gain hands-on experience in customer service, administration, eCommerce and warehouse operations. You'll help process online orders, assist customers, prepare deliveries and support the day-to-day running of our business while working towards a recognised qualification.

Wage

£19,000 a year

Minimum wage rates (opens in new tab)

Full training provided Career progression opportunities Staff discount on products

Training course
Business administrator (level 3)
Hours
Monday - Saturday. Exact days and times to be confirmed.

40 hours a week

Start date

Sunday 2 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Process customer orders from our website and eBay.
  • Pick, pack and prepare orders for dispatch.
  • Serve customers at the trade counter.
  • Answer telephone and email enquiries.
  • Assist with stock control and inventory updates.
  • Update customer and product records.
  • Support administration and general office duties.
  • Work closely with the warehouse and customer service teams.

Where you'll work

101-103 Scrubs Lane
London
NW10 6QU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES).

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Example: Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.

The apprentice will be required to complete:

  • Work towards gaining a full qualification.
  • Employment Rights and Responsibilities.
  • Skills, Knowledge, and Behaviours.
  • Standard and End Point Assessment.
  • Functional Skills in English, Maths, and ICT (if required).

Other training will be provided by the employer as required to enable the fulfilment of the job role.

Requirements

Essential qualifications

GCSE in:

  • maths (grade 4-9)
  • English (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Initiative
  • Team working

Other requirements

This is a varied role combining office administration, customer service, eCommerce and warehouse operations. The successful candidate should enjoy learning new skills, working as part of a small team and supporting different areas of the business. No previous motorcycle knowledge is required as full training will be provided.

About this employer

Part Hive Ltd is a fast-growing, female-led motorcycle parts distributor supplying trade workshops and retail customers across the UK. Operating from our new NW10 headquarters, we specialise in genuine and aftermarket motorcycle parts through our trade counter, eCommerce website and online marketplaces including eBay.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This apprenticeship offers excellent long-term career opportunities within a growing business. Depending on performance and interests, the successful candidate may progress into Customer Service, Trade Sales, eCommerce, Purchasing, Warehouse & Inventory Management or Office Administration, with increasing responsibility as the company expands.

Ask a question

The contact for this apprenticeship is:

HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES).

Llinos Morris

llinos.morris@hruc.ac.uk

01895 853333

The reference code for this apprenticeship is VAC2000042034.

Apply now

Closes in 15 days (Thursday 30 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.