Level 3 Restaurant and Bar Manager Apprenticeship at Donnington Manor Hotel
INSPIRE ATA LIMITED
Sevenoaks (TN13 2TD)
Closes in 10 days (Monday 20 July 2026 at 11:59pm)
Posted on 10 July 2026
Contents
Summary
As Food and Beverage Manager, you will oversee the day-to-day operation of the hotel's food and beverage outlets, ensuring guests receive a warm, professional, and memorable dining experience that reflects the hotel's high standards.
- Wage
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£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Hospitality supervisor (level 3)
- Hours
-
Monday, Tuesday, Friday, Saturday and Sunday. Shifts to be confirmed. Hours are between 12.00pm and 11.00pm (30 minute lunch break).
40 hours a week
- Start date
-
Monday 3 August 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities
- Oversee the day-to-day operation of the restaurant and bar
- Manage budgets, stock control, and supplier relationships
- Ensure compliance with licensing, food safety, health and safety, and hygiene regulations
- Maintain high standards of customer service and promptly resolve guest queries or complaints
- Work closely with the kitchen team to ensure efficient and seamless service delivery
Person Specification Essential:
- Well-presented with a professional manner suited to a country house/manor hotel environment
- Passion for food, drink, and delivering exceptional hospitality
- Strong leadership, communication, and organisational skills
- Ability to remain calm and efficient in a fast-paced environment
GCSE English (Grade A*-C/9-4 or Level 2 equivalent) Essential
GCSE Maths (Grade A*-C/9-4 or Level 2 equivalent) Essential
Desired qualifications
- Proven experience working in a Restaurant/Bar ideally in a hotel
- Personal Licence Holder
- Level 3 Food Hygiene Certificate
- Wine or beverage service qualification (e.g. WSET)
- Experience using EPOS and restaurant reservation systems
- Demonstrated experience managing food and beverage operations, including restaurant, bar, and event service
- Relevant qualification in Hospitality Management, Business Management
- Strong knowledge of food and beverage service standards
- Excellent customer service skills
Where you'll work
London Road
Dunton Green
Sevenoaks
TN13 2TD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OPPORTUNITY PROVIDER LTD
Training course
Hospitality supervisor (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Contribute to and monitor operational procedures, working practices and team performance and make recommendations for business improvements
- Operate within budget, exercising strict resource control and minimising wastage, using appropriate techniques to manage and control costs
- Supervise the delivery of a quality service that supports the department in achieving overall business objectives
- Monitor the team to ensure they follow processes and procedures in line with business / brand standards at all times
- Identify and isolate matters of concern, establish the cause and intervene accordingly to minimise disruption to the service and risk to people
- Use available technology effectively in all work activities and performance
- Plan, resource and organise the team to meet expected levels of customer demand within business constraints
- Set realistic but challenging objectives with the team and work continuously to accomplish the best results
- Demonstrate effective methods of communication that achieve the desired results, taking action to correct poor communication within the team
- Actively support team members to maximise potential in their role and identify opportunities for development
- Coordinate the team to deliver to customers according to their needs in line with business / brand standards, enhancing their experience where appropriate
- Implement sales and marketing strategies in own area, ensuring team are fully supported to deliver them. Make suggestions for future sales and marketing activities within area of responsibility
- Use leadership styles and supervisory management skills appropriate to the business and situation
- Ensure team members are aware of and follow policy relating to diversity
- Ensure menus and promotional materials are up to date and presented accurately to the customer by the team in line with business / brand standards and customer needs. Brief team on menu items and ensure customers are provided with helpful information and recommendations on food and beverages
- Prepare food and beverage service areas in good time ensuring all resources are available and ready for use; ensure team provide efficient, accurate and effective service in line with service style meeting customer needs and business / brand standards.
- Coordinate an effective bar service, ensuring licensing laws are adhered to at all times, customer issues are dealt with and potential conflict minimised
- Maintain and monitor the cellar and beverage storage and cellar/wine dispense
- Coordinate team and allocate tasks on a daily basis to ensure positive presentation and image of the business within allocated timescales ensuring business / brand standards are maintained
- Monitor standards of cleanliness and identify maintenance, repairs and refurbishment requirements, communicating them to the relevant person
- Maintain information on expected customer requirements including local services and travel options.
- Efficiently source information not readily available when needed, regularly review sources and develop effective networks
- Maintain a secure system for the storage of customers’ luggage and other personal items
- Coordinate the porter service and parking / valet and transport services offered by the business
- Coordinate efficient check-in, check-out and the reservation procedures if applicable in own role
- Motivate the team to present a professional image at all times as the first point of call for most customers
- Coordinate customer requirements , providing accurate information and maintaining customer confidentiality at all times
- Support event planning and coordinate events in line with customer requirements, communicating appropriately with a variety of organisations such as suppliers and exhibitors
- Act as the main point of contact for customers during the event to ensure their requirements are met according to the event agreement
- Maintain a record of expenses and adhere to the budget set by the customer
- Coordinate operations to ensure equipment and display areas are stocked and presentable
- Open, monitor and close the outlet following business procedures
- Maintain the brand and business standard at all times, identifying possible areas for improvement
Training schedule
As an apprentice, you will receive support through both workplace learning and formal apprenticeship training. This will typically include:
- Study towards the Level 3 Hospitality Supervisor Apprenticeship Standard
- Practical workplace training from experienced team members
- Regular mentoring and progress reviews
Requirements
Essential qualifications
GCSE in:
- English (grade 4–9 (A*–C))
- Maths (grade 4–9 (A*–C))
Desirable qualifications
Food Hygiene in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Team working
- Initiative
- Passion for food
Other requirements
Pre-employment Checks: Please be aware that successful applicants will be subject to pre-employment checks, including an enhanced DBS check with children's barred list checks, right-to-work checks and safeguarding procedures in line with Keeping Children Safe in Education guidance.
About this employer
Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the apprenticeship could lead to permanent opportunities within the business.
Ask a question
The contact for this apprenticeship is:
THE OPPORTUNITY PROVIDER LTD
The reference code for this apprenticeship is VAC2000041779.
Apply now
Closes in 10 days (Monday 20 July 2026 at 11:59pm)