Business Administration Apprentice
FORCES RESETTLEMENT 120WA67
NUNEATON (CV11 6RY)
Closes in 8 days (Friday 24 July 2026 at 11:59pm)
Posted on 15 July 2026
Contents
Summary
Join the BFRS team as a Business Administration Apprentice to gain practical skills and kickstart your career. Learn administrative tasks, support team events and grow professionally. Apply now to become an asset to our business operations.
- Wage
-
£15,184 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
If aged 19 or over then you will be paid the National Minimum Wage for your age after completing 12 months of employment.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday - 8am to 4.45pm each day with 45 min lunch break.
Friday – 8am to 12.30pm.
Total Paid Hours – minus any unpaid breaks 36.5 hrs pw.
36 hours 30 minutes a week
- Start date
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Monday 17 August 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As the Business Administration Apprentice, you will be responsible for providing efficient administrative support to internal and external members for BFRS and contributing towards our excellent customer service. This will include general administrative tasks, data input into systems, sending communications and liaising with internal customers. Below is an outline of the tasks that will be undertaken:
- Adding jobs and courses to the company’s CRM system.
- Conducting office stationery checks and advising the Office Manager of requirements.
- Post collection and distribution.
- Assisting with outgoing letters, e.g. packing envelopes etc and completing post log.
- Assisting with preparation for the events, e.g. event folders, lanyards etc.
- CRM database management including emails from the ‘Info@’ inbox.
- CRM GPS updating.
- Updating the event board figures on a daily basis.
- Scanning, copying and laminating as required.
- Creating items on Canva e.g. QR codes, table codes, logos, stands, certificates and bespoke items.
- Assisting with business development emails as required.
- Assisting with ad hoc administration tasks such as order flow processing and social media messaging as and when required.
- Attending events as required to assist with reception duties, e.g. registration, handing out event guides and lanyards etc.
Where you'll work
CENTENARY BUSINESS CENTRE
HAMMOND CLOSE
ATTLEBOROUGH FIELDS IND ESTATE
NUNEATON
CV11 6RY
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HEART OF ENGLAND TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprentice will have an assigned Educator from Heart of England Training who they will meet with remotely via Teams on a regular basis.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Logical
- Team working
- Initiative
- Non judgemental
Other requirements
BFRS does 8 events a year, with 7 requiring overnight stays for the team. The successful candidate will be required to attend and assist with reception at some of the events.
BFRS is based within a business centre on an industrial estate, so there is a lack of public transport nearby.
About this employer
We help the armed forces community find jobs by means of our careers events and website.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
It is hoped, but not guaranteed, that following the completion of the apprenticeship a permanent offer of employment may be given.
Ask a question
The contact for this apprenticeship is:
HEART OF ENGLAND TRAINING LIMITED
Louisa Barby
Apprenticeshiprecruitment@hoet.co.uk
01788568425
The reference code for this apprenticeship is VAC2000041716.
Apply now
Closes in 8 days (Friday 24 July 2026 at 11:59pm)