Office and HR Administrator Apprentice
WORKING WITH SCHOOLS LTD
Manchester (M30 0SF)
Closes in 21 days (Friday 31 July 2026 at 11:59pm)
Posted on 9 July 2026
Contents
Summary
This is an excellent opportunity for someone wishing to build skills, confidence and qualifications while working within a supportive setting.
The role will be a key part of the team, supporting the administrative needs of the office and helping with the provision of HR contract administrative services to schools.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 5 days per week. Typically 8.30am - 4.30pm.
37 hours a week
- Start date
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Tuesday 1 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
Office Administration:
- Provide administrative support for the office, including ordering supplies, filing, answering the phone, archiving, managing deliveries and confidential waste etc.
- Managing meeting room bookings
- Supporting production and issuing of external communications, including newsletters, website and social media. Managing and maintaining the mailing list
- Supporting production and issuing of internal communications including company updates and team emails
- Managing communications into the generic email addresses and ensuring they are directed appropriately and responded to
- Supporting production and management of customer surveys
- Supporting the administration of the DBS service
- Attend team meetings and undertake projects as required
- Undertake any other relevant duties as required
HR and Payroll Administration:
- Draft and issue contracts of employment, statements of particulars, salary statements and letters for teaching and support staff employed by clients
- Work with payroll to ensure all new starters and changes to contract are processed correctly and within agreed timeframe
- Use the in house HR systems to manage workload and maintain service standards
- Work with the HR and payroll teams to keep abreast of School Teachers and Local Government and Associated Employers Pay and Conditions of Service and legislative changes to employment law in the education service
- Complete HR administration including pay calculations and redundancy estimates as and when required
- Provide advice and support on contractual arrangements via telephone and email, as appropriate
- Send out payslips for payroll and support with other payroll administration such as issuing end of year certificates
- Support the HR and Payroll teams with other administration as required
Where you'll work
10 James Nasmyth Way
Nasmyth Business Park
Manchester
M30 0SF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LEICESTERSHIRE COUNTY COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Training will take place at work and college education will be delivered remotely
- Apprenticeship learning provided by Leicestershire County Council; dedicated time will be provided for relevant study and contact
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Confidentiality Essential
Other requirements
- Character reference
- Completion of a standard level DBS check
About this employer
We are a well-established provider of high quality payroll, HR and DBS services to the education sector. Founded in 2003, we are a family owned and fully independent company.
At the heart of our core values are trust, dependability and pride in our work. The team will always “go the extra mile” to help our customers. These values are complemented by a forward thinking, professional and flexible approach to everything that we do.
Based at offices in Eccles, we are open to remote and flexible working options suited to our employees and customers. Please note: work from home will be possible only when training is complete.
https://www.workingwithschools.co.uk/ (opens in new tab)
Company benefits
25 days + bank holidays annual leave
Christmas closure period (typically 1.5 - 2 weeks)
Casual dress code with optional free, branded uniform
Hybrid working after initial training
Flexibile working arrangements
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Permanent role as an Office and HR Administrator
- Career pathways would be in to Business Administration, School Administration or HR
Ask a question
The contact for this apprenticeship is:
WORKING WITH SCHOOLS LTD
Ruth Holroyd
rholroyd@workingwithschools.co.uk
01617071520
The reference code for this apprenticeship is VAC2000041669.
Apply now
Closes in 21 days (Friday 31 July 2026 at 11:59pm)