Fundraising Apprentice

ST CATHERINE'S HOSPICE LIMITED

Crawley (RH11 9SL)

Closes in 23 days (Friday 31 July 2026)

Posted on 7 July 2026


Summary

An exciting opportunity to build a strong foundation in fundraising and develop the skills needed for a successful career in fundraising. No experience is necessary, just enthusiasm, a willingness and drive to learn, and a genuine interest in raising critical funds for our hospice.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Fundraiser (level 3)
Hours
Full-time fixed term contract Monday to Friday 8.30am to 5pm. This will include your apprenticeship study time.

37 hours 30 minutes a week

Start date

Tuesday 18 August 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Undertake apprenticeship learning and attend mandatory apprenticeship lessons to be able to progress through the apprenticeship.
  • To introduce and build relationships with supporters, particularly via the telephone, and to gather information pertinent to their ongoing supporter journey, escalating relationships to relevant colleagues when appropriate to do so.
  • To accurately record appropriate information on our supporter database and our digital files.
  • To support any activity that enables the effective delivery of supporter plans and strategies. This may include sending welcome packs, producing personalised thank you’s, making stewardship phone calls or assisting in the planning and delivery of engagement events.
  • To provide excellent experiences to donors, being the first point of contact for taking donations in line with relevant procedures.
  • To support the recruitment and manage volunteers for fundraising activities.
  • Provide administrative support such as opening and sorting post, managing the events, in-memory and fundraising email inboxes, and supporting day-to-day office operations.
  • Collate and pack resources such as collection pots, fundraising collateral, gazebos, and relevant literature, as required. (Please note that there is a physical element to this role.)
  • Support with collection pots and bucket collections.
  • Occasionally attend and support events, which may take place during evenings or weekends.
  • To support our in-memory fundraising and donations, to include online services (such as Much Loved), Funeral collections, and our Memory Leaves offering.
  • Work with Fundraising and Partnerships and the wider team on other projects as required.
  • To always represent the organisation and to attend engagements in the local community as identified and as requested by line managers, including, but not limited to, events, cheque presentations and engagement opportunities.
  • To actively stay informed of developments at St Catherine’s Hospice and in the hospice and wider charitable sectors, both locally and nationally.
  • To provide a supportive, engaging and welcoming experience for all volunteers we encounter through our work.
  • Comply with Hospice policies relating to confidentiality, Disclosure and Baring Service, equal opportunities, GDPR and security.
  • Undertake any other duties considered to fall within the scope of the role. 

Where you'll work

Grace Holland Avenue
Pease Pottage
Crawley
RH11 9SL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CORNDEL LIMITED

Training course

Fundraiser (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Uses the most appropriate communication method for the message through the use of good questions and listening techniques
  • Identify and apply pragmatic solutions using a range of methods to maximise value to the organisation
  • Use data management (compliant with data protection regulation) and analysis to produce and present evidence to support, validate and/or review fundraising activity to different stakeholders, such as analysing the effectiveness of a fundraising event
  • Evaluate and make unsupervised decisions quickly based on the current situation or environment
  • Control, monitor and analyse expenditure and/or financial fundraising transactions to maximise spend on the organisation's charitable cause, including Gift Aid
  • Use a variety of information sources (compliant with data protection regulation) to identify individuals, groups or organisations who can potentially provide effective support for the organisation
  • Plan and prioritise time to ensure fundraising activities are managed well and fundraising potential is maximised
  • Build relationships and identify, engage, sustain and satisfy the on-going needs of supporters and stakeholders by building rapport and trust, and resolve conflicts constructively
  • Identify and apply appropriate technological solutions to improve the effectiveness of processes, procedures and development of fundraising activity
  • Demonstrates self-awareness and recognises their own emotions and their impact on self and others.
  • Adapt and tailor presentation style and technique to meet the needs of the audience
  • Build a diverse network both internally and externally
  • Articulate and communicate the mission, goals and activities of your organisation to influence others to engage with your cause, applying appropriate fundraising techniques such as networking, handling objections, negotiating and making an ask
  • Adapt working style depending on the situation or needs of the other person
  • Identify, evaluate and apply solutions to problems as they arise
  • Uses the most appropriate communication method for the message through the use of good questions and listening techniques
  • Identify and apply pragmatic solutions using a range of methods to maximise value to the organisation
  • Use data management (compliant with data protection regulation) and analysis to produce and present evidence to support, validate and/or review fundraising activity to different stakeholders, such as analysing the effectiveness of a fundraising event
  • Evaluate and make unsupervised decisions quickly based on the current situation or environment
  • Control, monitor and analyse expenditure and/or financial fundraising transactions to maximise spend on the organisation's charitable cause, including Gift Aid
  • Use a variety of information sources (compliant with data protection regulation) to identify individuals, groups or organisations who can potentially provide effective support for the organisation
  • Plan and prioritise time to ensure fundraising activities are managed well and fundraising potential is maximised
  • Build relationships and identify, engage, sustain and satisfy the on-going needs of supporters and stakeholders by building rapport and trust, and resolve conflicts constructively
  • Identify and apply appropriate technological solutions to improve the effectiveness of processes, procedures and development of fundraising activity
  • Demonstrates self-awareness and recognises their own emotions and their impact on self and others.
  • Adapt and tailor presentation style and technique to meet the needs of the audience
  • Build a diverse network both internally and externally
  • Articulate and communicate the mission, goals and activities of your organisation to influence others to engage with your cause, applying appropriate fundraising techniques such as networking, handling objections, negotiating and making an ask
  • Adapt working style depending on the situation or needs of the other person
  • Identify, evaluate and apply solutions to problems as they arise

Training schedule

The training will be delivered virtually by an external company. You will be allocated the time to attend the sessions. You can do this from the office or home. You will be provided with a personal laptop for this purpose. 

Requirements

Desirable qualifications

GCSE in:

  • english (grade 4)
  • maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Team working
  • Non judgemental

About this employer

St Catherine’s Hospice is a respected local charity providing specialist hospice care alongside statutory service partners (GPs, District nursing etc) across West Sussex and East Surrey.

We provide care in communities across Surrey and Sussex which are richly diverse and we want to reflect that in everything we do. We celebrate and support difference and welcome applications from all backgrounds. If you believe in the importance of what we do, share our values and want to be a part of an outstanding team building something important, we’d love to hear from you.

https://www.stch.org.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Fundraiser
  • Fundraising Assistant

Ask a question

The contact for this apprenticeship is:

CORNDEL LIMITED

jobs@stch.org.uk

The reference code for this apprenticeship is VAC2000041092.

Apply now

Closes in 23 days (Friday 31 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.