Business Administration Apprentice
W NEAL SERVICES LTD
ROCHFORD (SS4 1ND)
Closes in 23 days (Friday 31 July 2026 at 11:59pm)
Posted on 8 July 2026
Contents
Summary
We are looking for someone who is bright, eager to learn and wants to build a long term career in administration. Success in this role is more about attitude than experience. You will be trusted with real responsibility. Are you naturally organised, take pride in producing high quality work? This could be the role for you!
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, shifts to be confirmed.
37 hours 30 minutes a week
- Start date
-
Monday 3 August 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role will consist of a multitude of administrative tasksincluding (but not limited to) the following (full training will be given):
- Processing sales orders via email, e-commerce platforms (website, eBay and Amazon) and verbally.
- Answering and managing icoming telephone calls, emials, direct enquiries with professionalism, providing excellent customer service.
- Compiling customer quotations.
- Organising the dispatch of machinery, good and spare parts, dealing with several different logistics companies ensuring the best service is used for effective delivery.
- Co-ordinating international imports and exports.
- Produce invoices and proformas, process purchase invoicesand manage stock levels using Sage.
- Listing and updating products on our website (using WordPress), eBay and Amazon store.
- Preparing and maintaining documents using Microsoft applications, Google Workspace and graphics editor applications, including managing digital filing systems.
- Arrange travel and accomodation.
- Meeting and greeting customers, suppliers etc in an appropriate manner.
- Providing administrative support to Managing Directors and Managers as required.
- Ensuring accurate data collection, entry and reporting.
- Photocopying/scanning.
Where you'll work
27-29 PURDEYS INDUSTRIAL ESTATE
PURDEYS WAY
ROCHFORD
SS4 1ND
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THELIGHTBULB LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Creative
- Initiative
About this employer
Manufacturers & suppliers of sheet metal working machinery and hand tools. Specialists in Rollforming (Lockforming) machines for ducting/ductwork HVAC applications and offering new and used/reconditioned machinery.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- There will be ongoing opportunities for career development and progression for the right candidate upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
THELIGHTBULB LTD
Andrea Gregory
andrea@getsetuk.co.uk
07764969337
The reference code for this apprenticeship is VAC2000040889.
Apply now
Closes in 23 days (Friday 31 July 2026 at 11:59pm)