Business Admin Apprentice L3
X TWENTY NINE LIMITED
Macclesfield (SK11 6AS)
Closes in 17 days (Monday 20 July 2026 at 11:59pm)
Posted on 3 July 2026
Contents
Summary
The Directors Helpline is a trusted, impartial business consultancy supporting SME directors across the UK through financial and operational challenges. With over 15 years' experience and more than 20,000 directors helped, we provide clear, confidential advice on issues ranging from HMRC arrears and Bounce Back Loan repayments to restructuring.
- Wage
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£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, times to be confirmed.
40 hours a week
- Start date
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Monday 27 July 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Why Join The Directors Helpline? Join a highly respected business consultancy with a strong reputation and ethical foundation. Be part of a close-knit, dedicated team supporting real people in challenging business situations.
Work in a professional, on-site environment in Macclesfield with opportunities for growth. Receive ongoing support, clear structure, and exposure to a fast-moving consultancy environment
Where you'll work
Churchill Chambers
Churchill Way
Macclesfield
SK11 6AS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TOTAL PEOPLE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Admin L3 Apprenticeship Course delivered remotely and in the workplace.
Requirements
Essential qualifications
GCSE in:
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Logical
Other requirements
Travel.
Required Skills & Experience Preferred - in an office-based, communication-focused role.
Excellent organisational, multitasking, and time-management skills.
Strong communication abilities. Both written and verbal.
Proficient with Microsoft Office Suite and CRM systems.
Ability to maintain confidentiality and work under pressure in a fast-paced environment.
Preferred Skills & Experience Experience in a senior administrative support role.
Previous involvement in sales administration, business support, or consultancy.
About this employer
The Directors Helpline
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Opportunities for growth. Receive ongoing support, clear structure, and exposure to a fast-moving consultancy environment
Ask a question
The contact for this apprenticeship is:
TOTAL PEOPLE LIMITED
Jane Smith
janes@totalpeople.co.uk
0161 674 8158
The reference code for this apprenticeship is VAC2000040661.
Apply now
Closes in 17 days (Monday 20 July 2026 at 11:59pm)