Business Administrator Level 3 Apprentice
Tendring District Council
Essex (CO15 1SE)
Closes in 4 days (Tuesday 14 July 2026)
Posted on 8 July 2026
Contents
Summary
We are seeking motivated individuals to join the Council as Level 3 Business Administration Apprentices. This role offers valuable hands-on experience supporting daily operations, including managing enquiries, maintaining records, and assisting with meetings, reports, and projects.
- Wage
-
£15,392 to £24,454.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday 8.45am to 5.15pm, Fridays 4.45pm
37 hours a week
- Start date
-
Monday 31 August 2026
- Duration
-
1 year 6 months
- Positions available
-
6
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are seeking motivated individuals to join the Council as Level 3 Business Administration Apprentices. This role offers valuable hands-on experience supporting daily operations, including managing enquiries, maintaining records, and assisting with meetings, reports, and projects. You will develop key administrative and digital skills, contribute to the delivery of the Local Government Reorganisation, and work towards achieving your Level 3 qualification in a supportive environment.
Vacancies are available in the following Directorates – please confirm which one(s) you would like to be considered for:
- Law and Governance (Solicitors, Elections, Licencing, Communications, Committees)
- Finance and IT (Payroll, Audit, Fraud, IT, Accountancy)
- People (Customer Contact, Human Resources, Career Track, Print Unit)
- Planning and Community ( Planning, Assets, Building Control)
- Operations and Delivery ( Horticulture, Environmental Health,
- Housing, Waste and Recycling)
- Place and Economy (Leisure, Economic Growth, Project Delivery, Theatre)
Duties will include:
- Use a range of IT systems, equipment, and software to support service delivery
- Monitor and respond to enquiries via shared email accounts, telephone, and other channels
- Provide first-line support for routine enquiries, taking messages and escalating as needed
- Input, maintain, and manage accurate service data, records, and documentation
- Prepare, scan, photocopy, and collate documents and reports as required
- Support procurement, finance, and operational administration (e.g. invoices, purchase orders, expenses, mileage, and subsistence)
- Organise and support meetings, including scheduling, preparing papers, taking minutes, and following up actions
- Assist in planning and managing events, resources, and logistics
- Participate in, and progress to leading, project work from initiation to completion including meetings and reporting
- Contribute to innovation and continuous improvement by identifying and implementing process enhancements
- Use social media and digital tools to support business communication and engagement where appropriate
- Manage time effectively to meet service priorities and achieve the Level 3 Business Administration Standard
- Support managers and team members as required, including coaching, mentoring, goal setting, and feedback
- Undertake any other duties appropriate to the role as directed by the line manager
Where you'll work
Town Hall
Station Road
Clacton-on-Sea
Essex
CO15 1SE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TENDRING DISTRICT COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will take place in the workplace
More training information
Business Administrator Apprenticeship Standard at Level 3
The Business Administrator Apprenticeship Standard at Level 3 combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 12-18 months, with an additional 3 months for an externally assessed end point assessment. A maximum total of 21 months plus functional skills if required. Prior learning and experience will also be taken into consideration.
Further information on the standard can be viewed here - https://skillsengland.education.gov.uk/apprenticeships/st0070-v1-0
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
About this employer
Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.
https://www.tendringdc.gov.uk/ (opens in new tab)
Company benefits
- Flexible working
- Local Government Pension Scheme
- Generous leave entitlement
- Free parking
- Discounted Corporate Gym Membership
- Salary Sacrifice initiatives
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There are many career opportunities available to apprentices in the council.
Ask a question
The contact for this apprenticeship is:
TENDRING DISTRICT COUNCIL
recruitment@tendringdc.gov.uk
The reference code for this apprenticeship is VAC2000040467.
Apply now
Closes in 4 days (Tuesday 14 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.