Administration Apprentice
YORKMAN ELECTRICAL SERVICES LTD
Basildon (SS13 1QF)
Closes in 19 days (Tuesday 7 July 2026 at 11:59pm)
Posted on 17 June 2026
Contents
Summary
As an Administration Apprentice, you will support the day-to-day operations of the business while developing key administrative and organisational skills. This apprenticeship offers hands-on experience in a fast-paced construction environment, while working towards a recognised qualification.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 08:00 to 16:30, 30 minute lunch break.
40 hours per week if under 18,
42.5 if 19 or over.
40 hours a week
- Start date
-
Wednesday 2 September 2026
- Duration
-
1 year 9 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Office & Admin Work
- Answering phone calls and responding to emails
- Filing documents (both digital and paper)
- Updating spreadsheets and company systems
- Keeping records of jobs, clients, and engineers
Supporting Projects
- Booking in maintenance or construction jobs
- Scheduling engineers and site visits
- Preparing job sheets and work orders
- Tracking progress of ongoing projects
Working with Engineers & Teams
- Communicating with engineers about job details
- Sending them site information, drawings, or instructions
- Logging completed work reports
- Ordering or tracking materials when needed
Customer & Client Support
- Speaking to clients about bookings or updates
- Raising invoices and quotations
- Handling basic enquiries or complaints
- Keeping customers informed about job progress
Compliance & Documentation
- Organising health & safety documents
- Making sure certificates and reports are filed correctly
- Assisting with compliance records (important in MEP work)
General Business Support
- Helping managers with reports and paperwork
- Data entry and basic financial admin tasks
- Learning how construction and maintenance projects operate
Where you'll work
12 Josselin Court
Josselin Road, Burnt Mills Industrial Estate
Basildon
SS13 1QF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will be based with the employer 5 days per week, no attendance at college is required as your assessor will visit you at work.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Patience
About this employer
We are a dynamic and rapidly growing Mechanical, Electrical and Plumbing (MEP) maintenance and construction company, established with a clear vision to deliver high-quality, reliable services across commercial and railway projects.
Since our formation, the company has experienced strong and consistent growth, building a solid reputation for professionalism, efficiency, and outstanding customer service. Our expanding client base and increasing portfolio of projects reflect our commitment to excellence and our ability to adapt within a fast-moving industry.
Despite being a relatively new company, we pride ourselves on fostering a supportive and forward-thinking work environment. We invest in our people, offering opportunities for training, development, and career progression as the business continues to grow.
Working with us means being part of an ambitious team where your contribution is valued. Employees gain exposure to a wide range of projects and play an active role in shaping the future of the company, making it an exciting place to start and develop a career in the MEP and construction sector.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible full time employment on successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION
Diane Ridgley
diane.ridgley@southessex.ac.uk
01702221858
The reference code for this apprenticeship is VAC2000037768.
Apply now
Closes in 19 days (Tuesday 7 July 2026 at 11:59pm)