Apprentice Financial Planning Assistant

IVY STERLING LTD

LONDON (EC2Y 9DT)

Closes in 22 days (Friday 10 July 2026 at 11:59pm)

Posted on 17 June 2026

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Summary

Join Ivy Sterling, an independent financial planning firm, as an Apprentice Financial Planning Assistant and gain hands-on experience in a fast-paced, client-focused environment. This role offers the opportunity to develop technical skills, work with modern financial technology, and build a long-term career in financial planning.

Wage

£21,000 a year

Minimum wage rates (opens in new tab)

£21,000 to £24,000 p.a. depending on experience with regular reviews and a clear route to increasing remuneration over the first few years.

Training course
Financial services administrator (level 3)
Hours
Monday to Friday, 8.30am to 5.30pm, 1 hour lunch.

40 hours a week

Start date

Monday 3 August 2026

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This apprenticeship role at Ivy Sterling provides a strong foundation in financial planning administration within a Chartered, independent firm. You will support the day-to-day operations of the business, working closely with advisers to ensure smooth client service and efficient back-office processes.

The role is ideal for someone organised, detail-oriented, and interested in both financial services and the use of technology to improve business processes. Over time, there is a clear pathway into a paraplanning role, including involvement in technical report writing and advice preparation, for candidates who wish to progress.

Key responsibilities will include:

  • Supporting back-office systems and maintaining accurate client records
  • Preparing and sending letters of authority to product providers
  • Assisting with the preparation of client meeting packs and presentations
  • Liaising with providers to obtain information and chase outstanding requests
  • Assisting advisers with general administrative tasks to support client servicing
  • Identifying opportunities to improve efficiency through technology and AI tools
  • Contributing to process improvements and helping streamline workflows

Where you'll work

1 FORE STREET AVENUE
LONDON
EC2Y 9DT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SKILLS EDGE TRAINING LTD

Training course

Financial services administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
  • Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
  • Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
  • Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
  • Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
  • Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
  • Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
  • Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
  • Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
  • Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
  • Plan, organise and prioritise own tasks, managing time and resources effectively.
  • Identify opportunities for continuous improvement and recommend solutions to improve processes.
  • Apply current and developing sustainable principles and techniques relative to role.
  • Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
  • Work in line with organisational equity, diversity, and inclusion policies.
  • Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
  • Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
  • Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
  • Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
  • Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
  • Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
  • Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
  • Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
  • Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
  • Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
  • Plan, organise and prioritise own tasks, managing time and resources effectively.
  • Identify opportunities for continuous improvement and recommend solutions to improve processes.
  • Apply current and developing sustainable principles and techniques relative to role.
  • Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
  • Work in line with organisational equity, diversity, and inclusion policies.

Training schedule

You will access your training online from the employers site address

More training information

You will achieve the Financial Services Administrator Apprenticeship Standard:

  • Develop the knowledge, skills and behaviours of successful Financial Services Administrators
  • Regular seminars
  • All seminars recorded and available on-demand
  • Interactive chat, forums and class notebooks for real-time support and assistance from experienced financial services professionals
  • Regular tutorials and assessments from an experienced financial service professional 

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade 4(C))
  • Maths (grade Grade 4(C))

Desirable qualifications

Degree in:

Any (grade 2.1)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Initiative

Other requirements

DBS check required.

About this employer

Independent Financial Planning firm giving advice to high-net-worth individuals on their wealth and investments.

http://www.ivysterling.co.uk (opens in new tab)

Company benefits

Pension contributions: 3% employer, 5% employee.

Discretionary bonus.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This apprenticeship offers a clear and structured pathway into a long-term career within financial planning. Successful candidates will have the opportunity to develop their technical knowledge and progress into a Paraplanner role, supporting advisers with research, suitability reports, and client recommendations.

Ivy Sterling is committed to ongoing professional development, including support towards industry qualifications such as those provided by the Chartered Insurance Institute (CII). As your experience grows, there will be opportunities to take on greater responsibility, contribute to client-facing work, and play a key role in shaping and improving business processes through the use of technology and innovation.

Ask a question

The contact for this apprenticeship is:

SKILLS EDGE TRAINING LTD

The reference code for this apprenticeship is VAC2000037646.

Apply now

Closes in 22 days (Friday 10 July 2026 at 11:59pm)