PMO Support Apprentice

BELL MICROSYSTEMS LTD

PORTSMOUTH (PO6 4RS)

Closes on Saturday 1 August 2026

Posted on 16 June 2026


Summary

Responsible for supporting strategic PMO activities, such as reporting and quality assurance, supporting the PMO Analysts / Senior PMO Analysts to ensure Bell Integration’s defined governance is applied with the required quality and timelines across their allocated portfolio.

Training course
Coaching professional (level 5)
Hours
Office hours 9 am-5 pm (1-2 days per week in the office, rest remote).

37 hours 30 minutes a week

Start date

Saturday 8 August 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a PMO Support Administrator Apprentice, you will work closely with the PMO Analyst teams and the Delivery Operations Manager to support administrative activities in line with defined policies, procedures and best practices. Alongside your day-to-day role, you will complete a Level 3 Business Administrator Apprenticeship, with dedicated learning time provided to support your development.

Key responsibilities include:

  • Supporting the PMO Analyst teams and the Delivery Operations Manager with administration, record-keeping and reporting activities
  • Learning and supporting project tracking processes within PSA tools (currently Changepoint)
  • Assisting with user set-up and maintenance using HR and recruitment data
  • Supporting project setup activities and maintaining accurate project records
  • Assisting with project administration, monitoring and reporting
  • Creating, tracking and managing customer purchase order spend
  • Supporting the maintenance of accurate time, burn and status reporting
  • Assisting with resource planning activities where no Project Manager is allocated
  • Updating systems with planned absences, including holidays and training
  • Assisting with invoicing processes, billing milestone tracking and customer timesheet management
  • Supporting the collation and validation of timesheet information
  • Monitoring customer portals for purchase orders and escalating where appropriate
  • Assisting with the creation of draft invoices and rechargeable expense invoicing
  • Producing reports and management information for stakeholders
  • Supporting onboarding and offboarding activities for resources and maintaining accurate master data
  • Managing and prioritising the PMO mailbox
  • Organising meetings and documenting minutes/actions
  • Supporting the production of project and resource reporting
  • Assisting with maintenance of the PMO SharePoint and Teams sites
  • Contributing ideas for continuous improvement and process efficiency

During the apprenticeship, the successful candidate will also develop skills in:

  • Communication and stakeholder management
  • Business processes and operations
  • Data handling and reporting
  • Time management and organisation
  • Problem-solving and continuous improvement
  • Professional behaviours and workplace collaboration

Where you'll work

BAY HOUSE
COMPASS ROAD
PORTSMOUTH
PO6 4RS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LIFETIME TRAINING GROUP LIMITED

Training course

Coaching professional (level 5)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Time management, including scheduling coaching sessions, and self-leadership to resolve conflicting priorities and ensure sufficient time for record keeping and other role activities
  • Working with those receiving coaching to set clear goals, including visualisation techniques, setting timescales, validating their achievability, recording outcome-focused, prioritised action plans and monitoring progress towards goals
  • Communication, including (but not limited to) descriptions of the coaching process and roles and responsibilities (including those related to boundaries and confidentiality), and the benefits of coaching in relation to the context of those receiving coaching
  • Contracting with all relevant stakeholders, including logistics, preferences of the coach and those receiving coaching, considerations of the system within which the coaching relationship sits, goal setting, outcome realisation and contract conclusion. This includes holding oneself to high ethical standards, particularly in the areas of confidentiality (including when maintaining coaching records) and management of boundaries (including their own competence and values, relevant codes of ethics, and relevant legislation, policies and procedures)
  • Stakeholder management, including a range of challenging and senior people, and focus on their agenda and outcomes throughout
  • Rapport/trust building and maintenance, including recognition of the personal values, emotional state(s) and response of those receiving coaching, validating their understanding of themselves and their circumstances, dealing with difficult coaching relationships and ensuring non-dependence on the coach
  • Deliver feedback in a style that is useful, acceptable, non-judgmental and meaningful to those receiving coaching
  • Identification of patterns of thinking and limiting/enabling beliefs and actions
  • Questioning techniques to raise the self-awareness of those receiving coaching, including asking open questions, broaching challenging subject areas (e.g. emotional state, characteristics of wider systems) and questioning untrue, limiting assumptions
  • Uses several established tools and techniques to develop their own coherent model of coaching to help those receiving coaching work towards outcomes. Uses models and approaches from the context of those receiving coaching
  • Demonstrates emotional intelligence, including demonstrating empathy and genuine support for those receiving coaching ("unconditional positive regard"), and adapting language and behaviour in response to the whole person of those receiving coaching
  • Applies coaching theories, models and tools, techniques and ideas beyond the core communication skills in order to bring about insight and learning
  • Identifies energy shifts within a coaching context, enabling these to be aired and addressed and managed
  • Manages and celebrates diversity in their coaching practice, including demonstrating how diversity and inclusion informs their professional practice
  • Demonstrates awareness of own values, beliefs and behaviours; recognises how these affect their practice and uses this self-awareness to manage their effectiveness in meeting the objectives of those receiving coaching and, where relevant, the sponsor
  • Time management, including scheduling coaching sessions, and self-leadership to resolve conflicting priorities and ensure sufficient time for record keeping and other role activities
  • Working with those receiving coaching to set clear goals, including visualisation techniques, setting timescales, validating their achievability, recording outcome-focused, prioritised action plans and monitoring progress towards goals
  • Communication, including (but not limited to) descriptions of the coaching process and roles and responsibilities (including those related to boundaries and confidentiality), and the benefits of coaching in relation to the context of those receiving coaching
  • Contracting with all relevant stakeholders, including logistics, preferences of the coach and those receiving coaching, considerations of the system within which the coaching relationship sits, goal setting, outcome realisation and contract conclusion. This includes holding oneself to high ethical standards, particularly in the areas of confidentiality (including when maintaining coaching records) and management of boundaries (including their own competence and values, relevant codes of ethics, and relevant legislation, policies and procedures)
  • Stakeholder management, including a range of challenging and senior people, and focus on their agenda and outcomes throughout
  • Rapport/trust building and maintenance, including recognition of the personal values, emotional state(s) and response of those receiving coaching, validating their understanding of themselves and their circumstances, dealing with difficult coaching relationships and ensuring non-dependence on the coach
  • Deliver feedback in a style that is useful, acceptable, non-judgmental and meaningful to those receiving coaching
  • Identification of patterns of thinking and limiting/enabling beliefs and actions
  • Questioning techniques to raise the self-awareness of those receiving coaching, including asking open questions, broaching challenging subject areas (e.g. emotional state, characteristics of wider systems) and questioning untrue, limiting assumptions
  • Uses several established tools and techniques to develop their own coherent model of coaching to help those receiving coaching work towards outcomes. Uses models and approaches from the context of those receiving coaching
  • Demonstrates emotional intelligence, including demonstrating empathy and genuine support for those receiving coaching ("unconditional positive regard"), and adapting language and behaviour in response to the whole person of those receiving coaching
  • Applies coaching theories, models and tools, techniques and ideas beyond the core communication skills in order to bring about insight and learning
  • Identifies energy shifts within a coaching context, enabling these to be aired and addressed and managed
  • Manages and celebrates diversity in their coaching practice, including demonstrating how diversity and inclusion informs their professional practice
  • Demonstrates awareness of own values, beliefs and behaviours; recognises how these affect their practice and uses this self-awareness to manage their effectiveness in meeting the objectives of those receiving coaching and, where relevant, the sponsor

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills

About this employer

From embracing AI, to migrating complex data centre environments, to adopting cloud, and monetising data from IoT solutions, accelerate your journey and mitigate risk to ensure success and adoption across the enterprise.

https://www.bell-integration.com/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Ongoing development and support.

Ask a question

The contact for this apprenticeship is:

LIFETIME TRAINING GROUP LIMITED

The reference code for this apprenticeship is VAC2000037361.

Apply now

Closes on Saturday 1 August 2026

After signing in, you’ll apply for this apprenticeship on the company's website.