Business Development and Support Apprentice at Thomas Barnes Primary School
Thomas Barnes Primary School
Tamworth (B783AD)
Closes in 14 days (Tuesday 30 June 2026 at 11:59pm)
Posted on 16 June 2026
Contents
Summary
Join our friendly village school of 104 pupils, set beside the canal and Hopwas Woods. With a strong community spirit and supportive team network, this apprenticeship offers an excellent first step into education within a nurturing and encouraging workplace.
- Wage
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£13,520 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, 8:30am to 3:30pm, with a 30-minute unpaid lunch break.
32.5 hours per week, term time only (39 paid weeks per year, including 5 INSET days).
32 hours 30 minutes a week
- Start date
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Tuesday 1 September 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Your duties will include:
- Acting as the first point of contact for parents, visitors and telephone enquiries, providing a friendly and professional reception service.
- Managing reception duties, visitor sign-in procedures, correspondence and general office administration.
- Maintaining accurate pupil records and supporting attendance administration, including producing attendance reports and statistics.
- Updating school systems including ParentPay, childcare voucher records, free school meal information and school lunch administration.
- Assisting with the updating and maintenance of the school website and other school communications.
- Financial administration, including invoice processing, purchase card administration, stock monitoring and maintaining administrative records.
- Assisting with the organisation and administration of school trips, events and educational visits.
- Maintaining contract subscription records, meter readings and other operational school information.
- Producing reports, updating databases and using a range of IT systems to support the effective running of the school.
- Providing administrative support to school leaders, staff and governors as required.
Developing an understanding of school policies and procedures, including safeguarding, confidentiality, data protection and health and safety requirements.
Where you'll work
Thomas Barnes Primary School
School Lane Hopwas
Tamworth
B783AD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH STAFFORDSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
This apprenticeship provides an excellent opportunity to gain hands-on experience in a busy school environment while working towards your qualification and developing the skills required for a successful career in administration and business support.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
Applicants should be aware that the role is primarily office-based but may occasionally involve some light physical activity, such as distributing resources, handling deliveries, and moving office supplies or stationery around the school site.
The role requires a high level of organisation and the ability to manage a busy reception environment, often dealing with multiple tasks and interruptions throughout the day.
The successful applicant will be expected to work professionally at all times when dealing with pupils, parents, staff and visitors, sometimes in fast-paced or pressurised situations, particularly during peak times of the school day.
A flexible and proactive approach is essential, as duties may vary depending on the needs of the school.
About this employer
We are a small primary school with 104 pupils on roll.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship, the apprentice will have gained valuable experience in school administration, reception and customer service.
This experience could lead to a range of opportunities within education and the wider business administration sector, including roles such as:
- School Administrative Assistant
- School Receptionist
- Office Administrator
- Business Support Assistant
- Attendance Administrator
- Finance or Payroll Administrator
- School Business Support Officer
The skills and knowledge gained may also support progression onto a higher-level apprenticeship or further professional development within administration and business support.
Ask a question
The contact for this apprenticeship is:
SOUTH STAFFORDSHIRE COLLEGE
Apprenticeship Team
apprenticeships@southstaffs.ac.uk
03004562424
The reference code for this apprenticeship is VAC2000037235.
Apply now
Closes in 14 days (Tuesday 30 June 2026 at 11:59pm)