Fees Clerk Apprentice

Serjeants' Inn

LONDON (EC4Y 1AE)

Closes in 15 days (Tuesday 30 June 2026 at 11:59pm)

Posted on 15 June 2026

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Summary

Working under the supervision of the Senior Fees Clerk, the Junior Fees Clerk will provide day-to-day support to the Finance Team and assist in the efficient management of Chambers billing and fee collection processes.

Wage

£25,000 a year

Minimum wage rates (opens in new tab)

Training course
Credit controller and collector (level 2)
Hours
Monday - Friday, 9.00am - 6.00pm

40 hours a week

Start date

Monday 13 July 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assisting with the management of Chamber’s fee chasing cycles
  • Proactively managing the collection of outstanding fees by issuing reminder fee notes and invoices and following up with clients by email and telephone in accordance with Chambers' procedures
  • Producing aged debt reports and communicating these to members as required
  • Prompt follow up of queries and requests
  • Assisting with billing of legally aided fees including submission of bills/payment on account applications on CCMS
  • Assisting with time recording and billing activities
  • Completing supplier account opening forms for barristers
  • Allocating receipts within LEX system and providing confirmation of receipt to the barristers
  • Processing payments to online banking system and reconciliation
  • Providing general support to the Finance Team and assisting with ad hoc projects as required

Where you'll work

SERJEANTS INN CHAMBERS
85 FLEET ST
LONDON
EC4Y 1AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NATIONAL UPSKILL LIMITED

Training course

Credit controller and collector (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service delivery: Delivers excellent service to customers using the organisation’s systems and processes; contributes to individual and team objectives, in line with the employer’s policy; works in a way which reflects organisational values and complies with standards and regulatory requirements; carries out a range of tasks which may include credit application processing, cash allocation and reconciliation; proactive contact with customers to collect outstanding balances, debt; maintaining accurate records of communications, actions; straight-forward dispute resolution; and recommending write offs.
  • Work planning: Organises their own accounts, completing tasks to required deadlines. Tracks individual customer accounts where necessary. Takes ownership through to completion, escalating when required, e.g. potential debt risk.
  • Teamwork: Consistently supports colleagues and collaborates to achieve results. Builds and maintains good working relationships within teams and with other business areas where necessary. Aware of own role in the team and the impact on others.
  • Communication and relationship building: Communicates effectively with customers and colleagues, using sound interpersonal skills, a range of media and appropriate language, e.g. phone, email, SMS, letter and face-to-face. Builds good relationships with customers, recognising their relationship with and their importance to the organisation while dealing with a potentially difficult topic. Adapts their style to that of the customer and actively listens to understand their needs. Handles difficult and sensitive situations professionally when they occur, e.g. regarding overdue accounts, working to support and retain a positive relationship with the customer.
  • Negotiation and decision making: Works with customers to identify mutually acceptable solutions to credit issues, within organisational guidelines. Takes ownership through to resolution, escalating where necessary.
  • Continuous improvement: Identifies opportunities to improve work practices and successfully implements changes that are required.
  • Personal development: Seeks feedback and acts on it to improve their performance. Builds their own capability through ownership of their own development, working with their manager. Keeps up to date with relevant changes.

Training schedule

Along with internal training the apprentice will work towards the Credit Control / Collectors Level 2

More training information

This is delivered online within the work location through monthly workshops with your dedicated tutor from National Upskill

Requirements

Essential qualifications

BTEC in:

Any (grade Pass)

Desirable qualifications

A Level in:

Any (grade C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Serjeants’ Inn Chambers is a leading civil law set specialising in high-profile medical, police, professional discipline, regulatory, business & specialist crime and public law cases, often involving important legal, ethical and social issues.

Chambers has 89 barristers and 24 members of staff. Over the last 10 years it has expanded its silk team from 9 to 28 KCs (including 9 women), recruited 40 new tenants and won 49 awards.  Their barristers and staff adopt a professional, progressive and friendly approach. They were one of the first sets to be awarded the Bar Council’s Certificate for Excellence in Well-Being. For an independent assessment please see Legal Cheek’s review, which notes that, “Members here work on real issues, affecting real people in the most fundamental of ways, meaning there is never a dull moment”.

Members of our award-winning staff team play a vital part in the success of the set as a whole.

http://www.serjeantsinn.com (opens in new tab)

After this apprenticeship

  • A full time role will be offered on  successfully completiing the apprenticeship
  • Alternate career opportunities within the firm can also be considered

Ask a question

The contact for this apprenticeship is:

NATIONAL UPSKILL LIMITED

Mark

mark.guiver@nationalupskill.co.uk

The reference code for this apprenticeship is VAC2000037075.

Apply now

Closes in 15 days (Tuesday 30 June 2026 at 11:59pm)