IT Apprentice

TRANT ENGINEERING LIMITED

Southampton (SO40 9LT)

Closes in 16 days (Wednesday 1 July 2026)

Posted on 12 June 2026

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Summary

Kick-start your career as an IT Apprentice, gaining hands-on experience across a range of projects. You will support system maintenance, troubleshooting, and day-to-day IT operations while developing key technical skills. This role offers excellent training, real-world experience, and a foundation to build a long-term career in IT.

Wage

Competitive

Competitive wage offered

Minimum wage rates (opens in new tab)

Training course
Digital support technician (level 3)
Hours
Monday to Friday, 8.00am - 5.00pm.

41 hours 15 minutes a week

Start date

Friday 4 September 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • First line IT Support via phone, email, Teams and in person
  • Create and manage user accounts across platforms including but not limited to Active Directory, Autodesk and Adobe
  • Supporting all current and future company accreditations involving IT
  • Carry out internal audits on software usage, user accounts, permissions and assets
  • Maintaining and supporting all printers within the business
  • Helping maintain an up-to-date IT asset system
  • Setup, maintain and support all computers, printers, mobiles and tablets
  • Help maintain and manage our mobile device management system
  • Help with all cyber security related tasks and/or projects 
  • Create, maintain and update file server shares and permissions
  • Support internal IT systems
  • Help maintain and improve our cyber security posture
  • Support WEEE disposal
  • Create, update and maintain internal IT documentation 
  • Support with leavers process
  • Create and update internal scripts in Powershell, Batch and Bash
  • Assisting with Ethernet and fibre cable installations 
  • Supporting VoIP phone systems and desk phones 
  • Helping with user account setup, password resets and permissions
  • Learning networking basics including routers, switches, Wi-Fi and firewalls 

Where you'll work

Trant Engineering Limited
Rushington House
Southampton
SO40 9LT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BALTIC TRAINING SERVICES LIMITED

Training course

Digital support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/5)
  • Maths (grade 4/5)

BTEC in:

  • Diploma in ICT (grade Pass)
  • IT / Computing (grade Pass)
  • IT / Computing (grade Pass)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working

About this employer

Trant Engineering Ltd has a long history of engineering and construction excellence, delivering high quality EPC engineering and construction services throughout the UK and overseas. We successfully design & deliver complex engineering projects in sectors such as Process & Water, Energy, Defence and Nuclear.

https://www.trant.co.uk/ (opens in new tab)

Company benefits

  • Hybrid working 
  • Employee Assistance Program 
  • Mentored support within our ‘Career Development Association’, to work towards chartership

After this apprenticeship

After completing the apprenticeship, you will have the opportunity to progress onto a Level 4 programme, move into a full-time IT Technician role, and begin working towards recognised professional membership.

Ask a question

The contact for this apprenticeship is:

TRANT ENGINEERING LIMITED

Amy Yates

amy.yates@trant.co.uk

02380665544

The reference code for this apprenticeship is VAC2000036973.

Apply now

Closes in 16 days (Wednesday 1 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.