Office Administrator Apprentice
Advanced Infrastructure Systems Limited
Telford (TF1 7GN)
Closes in 25 days (Friday 10 July 2026 at 11:59pm)
Posted on 15 June 2026
Contents
Summary
The Office Administrator plays a key role in ensuring the smooth day‑to‑day operations of the office. This role supports staff, manages administrative tasks, and maintain efficient organisational processes. The ideal candidate is highly organised, helps proactive, and able to work in a fast‑paced environment.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday, 08:30 - 17:00 and Friday, 08:30 - 14.30.
37 hours 30 minutes a week
- Start date
-
Monday 24 August 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Manage daily office operations and maintain office systems, including filing and data management
- Prepare, edit, and format documents, reports, and correspondence
- Monitor and order office supplies, equipment, and stationery
- Handle incoming and outgoing mail, emails, and phone calls
- Greet visitors and provide customer service to clients, suppliers, and staff
- Manage the reception area to ensure it is clean, welcoming, and professional
- Assist accounts with basic bookkeeping tasks such as invoicing
- Assist transport with obtaining PODs and costing deliveries
- Assist sales with order processing, quote chasing and updating records
- Cover each department for periods of sickness and holiday
- Liaise with internal teams & external teams to ensure all reporting requirements are met
- Circulate internal communications and updates
Where you'll work
Shropshire House
Hortonwood 1
Telford
TF1 7GN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TELFORD COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- One day every 2 weeks at college for day release ( Term-time)
- College assessor
- Work place mentor
Requirements
Essential qualifications
GCSE in:
- English (grade C / 4)
- Maths (grade C / 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
About this employer
We are a market leader in the development, manufacture and distribution of products into the infrastructure sectors.
Working alongside national and independent merchant groups, Tier 1 and sub-contract civil engineers to end users and asset owners, we provide high performance product solutions to improve on traditional installation methods and materials.
Combining a vast industry knowledge, a continuous product R&D programme and ISO9001:2015 and ISO14001:2015 certification, ensures we deliver the correct products to an increasingly demanding marketplace. Our socially responsible business ethics and excellent customer service continue to define us as a market leading supplier with a global reach.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Once apprenticeship is completed there is room to grow and develop within the company
Ask a question
The contact for this apprenticeship is:
TELFORD COLLEGE
Keely Hill-Harding
keely.hill-harding@telfordcollege.ac.uk
01952642255
The reference code for this apprenticeship is VAC2000036891.
Apply now
Closes in 25 days (Friday 10 July 2026 at 11:59pm)