Business Admin Apprentice

CITY OF NEWCASTLE GOLF CLUB LTD

NEWCASTLE-UPON-TYNE (NE3 2DR)

Closes in 19 days (Thursday 2 July 2026 at 11:59pm)

Posted on 12 June 2026

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Summary

We are looking for a motivated and enthusiastic Business Administration Apprentice to join our team. This is an excellent opportunity for someone looking to begin their career in administration while gaining valuable hands-on experience in a busy and varied working environment.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm

37 hours 30 minutes a week

Start date

Monday 6 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Greeting and assisting customers face-to-face in a professional and friendly manner
  • Handling telephone enquiries and directing calls appropriately
  • Responding to emails and assisting with general office communication
  • Supporting the day-to-day administrative operations of the business
  • Using Microsoft Office packages including Word, Outlook, and Excel
  • Maintaining accurate records and updating systems
  • Assisting different departments as required depending on business needs
  • Assisting different departments as required depending on business needs
  • Providing excellent customer service at all times
  • Supporting general office organisation and administration

Where you'll work

THREE MILE BRIDGE
GOSFORTH
NEWCASTLE-UPON-TYNE
NE3 2DR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ZENITH TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • This is a fully work-based programme
  • You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
  • You will be studying the Level 3 Business Administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Patience

About this employer

Founded in October 1891, the City of Newcastle Golf Club originally played on a course at the Town Moor. In 1907, the Club relocated to its current site at Grange Farm near the Three Mile Bridge in Gosforth. The course was originally designed by the great Harry Vardon, with significant enhancements made by the renowned Alister MacKenzie in 1913. MacKenzie, who later designed iconic courses such as Augusta National, Cypress Point, and Royal Melbourne, redesigned 12 of the 18 holes. His work on our 14th hole is notably featured in his seminal book, Golf Architecture, published in 1920. Today, the course retains much of Vardon’s and MacKenzie’s original vision and is celebrated as one of the finest in the North East, regularly hosting County and National events.

https://www.cityofnewcastlegolfclub.com/ (opens in new tab)

Company benefits

  • Free on-site Parking and Free Golf

After this apprenticeship

  • Full time role available for the right person upon completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

ZENITH TRAINING LIMITED

Ian Wilkinson

Ian@we-are-zenith.com

01919171097

The reference code for this apprenticeship is VAC2000036763.

Apply now

Closes in 19 days (Thursday 2 July 2026 at 11:59pm)