Business Administrator Apprenticeship

AUDLEY TRAVEL GROUP LIMITED

Witney (OX29 9SX)

Closes in 21 days (Friday 3 July 2026 at 11:59pm)

Posted on 11 June 2026

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Summary

Kickstart your career with Audley Travel as a Business Administration Apprentice!

As an apprentice, you will gain hands-on experience across multiple teams, developing valuable skills while supporting real business operations in a collaborative and fast-paced environment.  

• Wage:

  £15,392 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  Apprenticeship salary differs depending on age (based on 37-hour working week):

  ; 16-17: £8.00 per hour / £15,392 per annum ; 18-20: £10.85 per hour / £20,875 per annum

• Training course: Business administrator (level 3)
• Hours: Monday to Thursday 9:00am- 5:30pm Friday 9:00am- 5:00pm (1-hour for lunch)

  37 hours a week

• Start date:

  Tuesday 1 September 2026

• Duration:

  1 year 6 months

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are looking for someone who is motivated, enthusiastic and keen to develop with a genuine interest in business operations. 
  
You will be organised, reliable and adaptable, with a strong willingness to learn and take on new challenges as you rotate across different teams.  

You will build confidence in communication, organisation, and problem-solving as you work with different departments, contributing to the business. You will also complete a recognised Level 3 qualification, with ongoing support to help you develop and succeed. 

If you are motivated, eager to learn, and ready to start your career in a dynamic and supportive environment, this is a fantastic opportunity to grow and develop with us. 

Responsibilites:

• Carry out a variety of general administrative tasks, rotating across different departments to support day‑to‑day business operations
• Accurately input, update and maintain information across systems, spreadsheets and documents, ensuring data is complete and up to date
• Support effective communication by responding to emails, messages and requests in a timely and professional manner
• Prepare and organise documents, reports and materials, ensuring information is stored and shared appropriately
• Coordinate tasks, schedules and activities, helping teams to meet deadlines and priorities
• Provide administrative support to colleagues and managers, adapting your approach to different teams and stakeholders
• Handle confidential information responsibly and in line with data protection and company policies
• Contribute to improving administrative processes by identifying opportunities to work more efficiently
• Build positive working relationships with colleagues and external contacts
• Take part in apprenticeship learning activities, applying new skills and knowledge to your role
• Carry out general administration duties to support the wider business as required 

Where you'll work

New Mill New Mill Lane
Witney
OX29 9SX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ABINGDON AND WITNEY COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Duration:

15 months practical training period, plus 3 months for End Point Assessment

Delivery model:

• Work-based training with your employer
• 10 days professional training at college
• Regular meetings with your training coordinator to monitor progress and well-being
• Approximately 12 on-site or/and Teams assessment visits per year
• Apprentices will need to complete a minimum of 348 hours of off-the-job training during their apprenticeship

Qualifications included:

Level 3 Business Administration Apprenticeship

End Point Assessment:

• Knowledge test
• Portfolio based interview
• Project/improvement presentation

Requirements

Essential qualifications

GCSE in:

• English (grade grade 4(C) or above)
• Maths (grade grade 4(C) or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Written and Oral Communication
• Prioritisation skills
• Time management skills
• Accuracy skills
• Positive and Professional
• Using initiative
• Willingness to learn
• Office 365 skills
• Committed to own development
• Aligned with company values

Other requirements

• While no previous experience is required, you will demonstrate the skills and behaviours aligned to the Business Administrator apprenticeship standard

A driving licence is preferred due to the location, though we can offer some flexibility.

Please ensure you’ve considered the commute to both the workplace and the college and are confident it’s manageable.

About this employer

Kickstart your career with Audley Travel, the UK’s largest Tailor-made tour operator that creates trips to over 100 destinations worldwide.

With nearly 1,000 employees across our Oxfordshire, London, and Boston offices, Audley Travel offers a supportive and inclusive culture where everyone works together as #OneTeam. We value individuality, encourage new ideas, and are passionate about creating meaningful travel experiences for our clients. Alongside professional development, you will be part of a business that is committed to sustainability and making a positive impact, proudly becoming a Certified B Corporation™. 

We offer a number of benefits, including:

• 25 days of holidays which increases with service, every year you will get an additional day off. This is addition to 8 Bank Holidays
• A day off for volunteering to support a charity, local support group or community work of your choice
• A day off for your birthday 
• Company sick pay
• Health Shield - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
• Employee Assistance Programme - he 24/7 helpline with HealthShield offers practical information and emotional support for issues relating to family, bereavement, trauma, relationships, stress-related, personal legal information, tax information, medical information, money management, alcohol/drugs and debt support
• Wellhub - offers a range of monthly payment plans, ranging from starter plans at £0 a month, through to £150+ for the diamond packages. 

www.audleytravel.com/careers 

http://www.audleytravel.com (opens in new tab)

Company benefits

• 25 days holdiay + Bank Holidays
• Day off for volunteering and your birthday
• Sick pay
• Wellhub, Health Shield and Employee Assistance Programme 

See company information for more details.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• An apprentice could continue their development or gain further experience following the completion of the Business Administrator Apprenticeship

Ask a question

The contact for this apprenticeship is:

ABINGDON AND WITNEY COLLEGE

The Apprenticeship Team

Apprenticeships@abingdon-witney.ac.uk

01235 216 216

The reference code for this apprenticeship is VAC2000036613.

Apply now

Closes in 21 days (Friday 3 July 2026 at 11:59pm)