Business Administrator Apprentice in HR Department
TAUNTON TOWN COUNCIL
TAUNTON (TA1 1HE)
Closes in 19 days (Sunday 5 July 2026 at 11:59pm)
Posted on 16 June 2026
Contents
Summary
This apprenticeship role offers exposure to all aspects of the HR function, gaining hands on experience and guidance as you build your career in Human Resources. You will play an integral part in supporting key HR processes while developing a solid foundation in HR best practices and contributing to the smooth operation of the council.
- Wage
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£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
National Minimum Wage for apprentices - £8.00 per hour. Apprentices will need to be paid National Minimum Wage after their first year of their Apprenticeship.
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.00pm. 1 day per week day release for college.
37 hours a week
- Start date
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Tuesday 27 October 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Perform general administration tasks as required to support the HR function; such as maintaining employee files, updating HR and training systems, and scanning of documentation
- Assist in the recruitment process, including posting job vacancies, screening applications, and scheduling interviews.
- Maintain employee records and ensure all HR documentation is up-to-date and accurate
- Support the onboarding process for new hires, including setting up
- Respond to employee inquiries on Teams and the HR inbox
- Provide assistance with HR-related issues and policies
- Update the skills audit with employee training and organise training
- Assist in the administration of employee benefits and payroll, ensuring accurate and timely processing
- Help organise and participate in HR events and initiatives
- Ensure compliance with employment laws and regulations
- Maintain confidentiality and handle sensitive information in line with GDPR requirements
- Assist with HR reporting and data analysis
Where you'll work
THE DEANE HOUSE
BELVEDERE ROAD
TAUNTON
TA1 1HE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
- Non Judgemental
About this employer
Taunton Town Council is the parish council for Taunton. We look after local services such as open spaces, parks, public toilets, events and small grants, and we work with partners to improve the town. We are based at Deane House, Belvedere Road, Taunton and at our depot at Cornishway North, Taunton.
https://www.taunton-tc.gov.uk/ (opens in new tab)
Company benefits
- Employee Benefits Platform
- Employee Assistance Programme
- L&D incl. teambuilding
- Local Government Pension Scheme
- Recognition Scheme; 25 - 30 days holiday (service-based) car park access; volunteering leave; sick pay
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Career progression opportunities may be available, subject to the apprentice applying for and being successful in the organisation’s recruitment process for relevant vacancies
Ask a question
The contact for this apprenticeship is:
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
Shoaib
business@ucscollegegroup.ac.uk
The reference code for this apprenticeship is VAC2000036521.
Apply now
Closes in 19 days (Sunday 5 July 2026 at 11:59pm)