Business Administration Apprentice
OMNI AIRLINE SERVICES LTD
Manchester (M90 5BA)
Closes in 13 days (Friday 26 June 2026 at 11:59pm)
Posted on 10 June 2026
Contents
Summary
Omni Airline Services are currently seeking a Business Administration Apprentice to join their fast growing administration team. Omni is a privately owned, independent GSSA which specialises in the UK Cargo and they are seeking an ambitious, career-driven individual who is looking to develop their career in Business Administration.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday
9.00am to 5.30pm
37 hours 30 minutes a week
- Start date
-
Monday 6 July 2026
- Duration
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1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The apprentice will be introduced to the airfreight side of the airline business. They will be trained to act on behalf of airlines to provide Customer Service and Commercial interactions with the airline ‘s customers– in this case Freight Forwarders.
The initial primary function will be to learn how to make bookings and reservations for freight shipments to be carried by Omni’s client airlines. Additional skills to be learnt as the apprentice progresses will be marketing, sales operations and accounting skills.
At the end of the apprenticeship, the apprentice will be a valuable member of the Omni team and will have learned a wide range of valuable skills which will give them a good basis for a career in the airline industry.
Where you'll work
World Freight Terminal
Manchester Airport
Manchester
M90 5BA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE TRAFFORD AND STOCKPORT COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Team working
- Initiative
- Patience
- Professional attitude
- Positive
- Ability to work under pressure
Other requirements
- Eligibility to work in UK
- Excellent verbal communication
- Strong interpersonal skills and able to build relationships
- Able to follow instructions
- Able to take constructive feedback and learn from mistakes
- Good practical skills and great timekeeping
- Takes pride in their work and accepts responsibility
- Committed to the values & expectations of the Apprenticeship Programme
- Team player
- A flexible and adaptable approach to work
- Enthusiasm and self-motivation to learn and progress
- Willingness to complete relevant course work to the best of ability
- Desirable GCSE’s English and maths or equivalent
About this employer
Omni is a privately owned, independent GSSA which specialises in the UK Cargo market and does not belong to a larger group.
Omni provides full GSSA service covering cargo sales, marketing, reservations, accounting and operational supervision.
Omni carries out detailed regional analysis of market information, drilling down to local branch level, to support highly focussed and targeted marketing and sales activity.
On behalf of the airline, Omni sales executives visit freight forwarders, both large and small, throughout the United Kingdom in order to promote and sell the cargo products provided by the airline.
Our key objective is to promote and support the airline’s cargo products.
Success means that the freight forwarder understands the airline product, chooses that product over competing airline products and has the confidence that our team will support that product.
After this apprenticeship
There is a career path both with Omni and in the wider airline industry once these skills have been mastered. Career path will depend on the aptitude and interests of the apprentices as they develop and learn new skills.
Ask a question
The contact for this apprenticeship is:
THE TRAFFORD AND STOCKPORT COLLEGE GROUP
The reference code for this apprenticeship is VAC2000036215.
Apply now
Closes in 13 days (Friday 26 June 2026 at 11:59pm)