Bicycle Mechanic Apprenticeship

VeloRunner

Staffordshire (ST15 0SR)

Closes in 28 days (Wednesday 8 July 2026 at 11:59pm)

Posted on 8 June 2026


Summary

VeloRunner is hiring a Cycle Mechanic & Store Assistant to handle repairs, support customers, and keep the store running smoothly. Ideal for someone who’s confident with tools and enjoys a busy, friendly retail environment.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Bicycle mechanic (level 2)
Hours
Number of Hours: 37. Lunch break length: 30. Start Time: 8.30am (Saturdays, 8.00am). Finish Time: 4.30pm (Saturdays, 3.30pm). Closed Mondays

37 hours a week

Start date

Monday 20 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Carry out and record repairs on a range of road and mountain bikes
  • Prepare Customer bills and communicate with customers
  • Ensure that the store is well presented
  • Completing Pre-Delivery Inspections, ensuring all new bikes meet British Standards
  • Building wheels to a high standard
  • Assist in the running of the store, helping customers find the correct product

Where you'll work

The Velo Store Emerald Way
Stone Business Park
Stone
Staffordshire
ST15 0SR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ACTIVATE LEARNING

Training course

Bicycle mechanic (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use specialist bicycle diagnostic equipment to identify fault and formulate a plan to solve the problems; identifying when it is uneconomical to proceed.
  • Use cycle workstand correctly to safely and securely hold a bicycle on the appropriate part of the frame.
  • Service a cup and cone type hub, identifying worn parts and correct replacements.
  • Remove and replace sealed cartridge bearings using appropriate tools.
  • Service cable operated brake systems, correctly sizing and routing cabling using the correct spare parts and torque settings.
  • Bleed hydraulic brake systems.
  • Service derailleur gear systems, correctly sizing and routing cabling using correct spare parts and torque settings; straighten a derailleur hanger.
  • Tap the crank arm threads.
  • Identify the different standards of cranks and bottom brackets; remove and replace crank arms, bottom brackets and tap and face the bottom bracket shell.
  • Identify chain wear; assess compatibility issues, taking account of chain line and correctly split and install a quick link based chain.
  • Tape road handlebars.
  • Remove and replace a set of forks, taking account of the correct way to cut a fork steering column to size. Hydraulic fork servicing, disassemble and clean stations and cartridges and re-grease properly.
  • Remove, replace and service a headset, taking account of sizing standards.
  • Perform alignment checks to a bicycle frame.
  • Hand-build a wheel of differing complexities (for example, from simple 3-cross to manufacturer specific wheel systems) in the patterns required for non-disc, front disc and rear disc to the required tolerance and correctly dished and tensioned.
  • Set up and adjustment of internal gears.
  • Conduct quality assurance check of build or repair work completed.
  • Complete handover once completed build or repair is finished, including advising on further and future work required, changes to operation, required on-going maintenance and complete paperwork as appropriate.
  • Serve customers or clients on any required area of the store; refer them on to a more senior colleague or to ask for help; seek after market sales.
  • Communicate via suitable means with customers (telephone, text, email, social media) in order to ensure good service is maintained.
  • Use catalogues (hard copy and online) to identify parts and order to fulfil customers needs.
  • Use manual system and workshop diary and complete any associated paperwork.
  • Deal with complaints, following employer and manufacturers policies.
  • Identify when something has failed or is not fit for purpose.
  • Maintain proper tool maintenance and general workshop cleanliness and tidiness.
  • Use specialist bicycle diagnostic equipment to identify fault and formulate a plan to solve the problems; identifying when it is uneconomical to proceed.
  • Use cycle workstand correctly to safely and securely hold a bicycle on the appropriate part of the frame.
  • Service a cup and cone type hub, identifying worn parts and correct replacements.
  • Remove and replace sealed cartridge bearings using appropriate tools.
  • Service cable operated brake systems, correctly sizing and routing cabling using the correct spare parts and torque settings.
  • Bleed hydraulic brake systems.
  • Service derailleur gear systems, correctly sizing and routing cabling using correct spare parts and torque settings; straighten a derailleur hanger.
  • Tap the crank arm threads.
  • Identify the different standards of cranks and bottom brackets; remove and replace crank arms, bottom brackets and tap and face the bottom bracket shell.
  • Identify chain wear; assess compatibility issues, taking account of chain line and correctly split and install a quick link based chain.
  • Tape road handlebars.
  • Remove and replace a set of forks, taking account of the correct way to cut a fork steering column to size. Hydraulic fork servicing, disassemble and clean stations and cartridges and re-grease properly.
  • Remove, replace and service a headset, taking account of sizing standards.
  • Perform alignment checks to a bicycle frame.
  • Hand-build a wheel of differing complexities (for example, from simple 3-cross to manufacturer specific wheel systems) in the patterns required for non-disc, front disc and rear disc to the required tolerance and correctly dished and tensioned.
  • Set up and adjustment of internal gears.
  • Conduct quality assurance check of build or repair work completed.
  • Complete handover once completed build or repair is finished, including advising on further and future work required, changes to operation, required on-going maintenance and complete paperwork as appropriate.
  • Serve customers or clients on any required area of the store; refer them on to a more senior colleague or to ask for help; seek after market sales.
  • Communicate via suitable means with customers (telephone, text, email, social media) in order to ensure good service is maintained.
  • Use catalogues (hard copy and online) to identify parts and order to fulfil customers needs.
  • Use manual system and workshop diary and complete any associated paperwork.
  • Deal with complaints, following employer and manufacturers policies.
  • Identify when something has failed or is not fit for purpose.
  • Maintain proper tool maintenance and general workshop cleanliness and tidiness.

Training schedule

  • Apprenticeship in bicycle mechanics (ST0622) Level 2 (intermediate)
  • Dedicated Performance Coach
  • Remote (but the apprentice will have to attend a training centre to complete Cytech qualifications)
  • Ongoing in the workplace
  • 18 months + (up to 3 months) for End Point Assessment
  • Functional Skills maths and English if applicable

Requirements

Desirable qualifications

GCSE in:

Maths and English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Logical
  • Team working
  • Physical fitness

Other requirements

  • Carrying out repairs on a range of road and mountain bikes
  • Completing Pre-Delivery Inspections, ensuring all new bikes meet
  • British Standards
  • Building wheels to a high standard
  • Completing disassemble and re-builds of bikes

About this employer

VeloRunner is an independent running and cycling store built around community, expertise, and a genuine love for the outdoors. We help runners, cyclists, and everyday movers find the right gear through honest advice, real‑world product knowledge, and friendly customer service. From footwear and apparel to bikes, tech, and accessories, we focus on quality, value, and creating a welcoming in‑store experience. If you enjoy an active lifestyle and love helping people feel confident in their kit, VeloRunner is a great place to grow.

http://www.velorunner.co.uk (opens in new tab)

After this apprenticeship

Candidates that prove themselves to be a high quality mechanic, with a strong customer focus, will be invited to join our team on a permanent basis.

Ask a question

The contact for this apprenticeship is:

ACTIVATE LEARNING

Jenny Hyam

apprenticeships@activateapprenticeships.co.uk

The reference code for this apprenticeship is VAC2000035696.

Apply now

Closes in 28 days (Wednesday 8 July 2026 at 11:59pm)