Leisure Team Member Apprentice L2

GREENWICH LEISURE LTD

Carterton Oxon (OX18 1AA)

Closes on Monday 27 July 2026

Posted on 5 June 2026

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Summary

GLL is currently recruiting for 2x Leisure Team Member Apprentices to work in Chipping Norton Leisure Centre, West Oxfordshire, OX18 1AA. If you have the skills and ambition to join us as a Leisure Team Member Apprentice, there's never been a more exciting time to join us.

• Wage:

  £16,960.03 a year

  Minimum wage rates (opens in new tab)

  Please note the salary range for this position is from £16,960.03 up to £27,351.01

• Training course: Leisure team member (level 2)
• Hours: To be confirmed at the interview stage

  39 hours a week

• Start date:

  Monday 17 August 2026

• Duration:

  1 year

• Positions available:

  2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What you’ll do:

Customer Experience

• Understand the services and products on offer to assist with customer questions and queries
• Support different types of customers with different needs
• Support the centre in gaining customer feedback on our products and services, including dealing with customer complaints.
• Support the centre to deliver swimming lessons where required (qualification dependent)
• Share knowledge with customers on the role exercise plays in health and wellbeing
• Conduct customers' gym inductions and health screening where required (qualification dependent)
• Plan and deliver exercise sessions to meet customers' health and fitness goals

People Experience

• Support GLL's visions and values
• Attend and participate in all apprenticeship workshops, meetings, and reviews with your tutor and General Manager
• Ensure all training and qualification deadlines are met in agreement with your tutor and manager
• Achieve and maintain all necessary qualifications, including ongoing CPD training
• Keep up-to-date with trends and developments in the leisure industry.

As a leader within the leisure industry, we can also offer scope to progress your career, and job variety like nowhere else. You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18 months to complete, as well as completing the following qualifications throughout the length of your apprenticeship:

• National Pool Lifeguard Qualification (NPLQ)
• Certificate in Teaching Swimming
• Level 2 Gym Instructor

As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

• This is a permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role
• We are an accredited Living Wage employer with industry-leading rates of pay
• We can offer a career, not just a job, with extensive Learning & Development support available
• A uniform will be supplied and must be worn
• GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in
• As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business

Where you'll work

Carterton Leisure Centre
Broadshires Way
Carterton Oxon
OX18 1AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

Training course

Leisure team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Work in a team to support peers and colleagues to meet the goals of the business.
• Communicate (written, verbal) accurately and effectively and in line with legal requirements. E.g. Information on products and accident reporting procedures.
• Undertake the operational housekeeping of the leisure facility. For example, assembling, dismantling, routine maintenance and storage of equipment. Cleaning tasks. Opening and closing procedures, including evacuation. Safe set up of equipment and activities.
• Monitor customer use of equipment and ensure their safety, intervening as necessary.
• Comply with the legal requirements to ensure the safety, security and well-being of all colleagues and customers within the facility, such as Equality Act, HSE Act, COSHH, RIDDOR, Safeguarding and Protecting Children, Data Protection, BSI and European guidelines relevant to the environment, first aid regulations.
• Use IT including front of house system, social media and digital channels.
• Perform all the duties of a swimming teacher including; delivering swimming lessons that develop water confidence, core aquatic skills, safety and technical skills across a range of participants of different abilities from non swimmer to advanced. Promoting and raising awareness of swimming opportunities. Supervising and leading swimming teachers assistants.
• Perform the duties of a lifeguard including; working as part of a team to provide safe supervision of swimmers and prevent accidents. How to intervien providing rescues and life saving techniques when necessary.
• Perform all of the duties of a gym instructor; including; conducting, gym inductions, client consultations, assessment and review and health screening. Use underpinning knowledge of anatomy, physiology, human movement and biomechanics and applying fitness training techniques. Planning, reviewing and delivering safe and effective gym based exercise programmes with individuals and small groups.
• Plan activity sessions using techniques that are suitable for the participant(s) and their goals.
• Undertake pre-activity screening and health and safety checks when leading group sessions/classes.
• Lead groups using appropriate communication methods and instructing styles and apply suitable group management techniques when instructing participants.

Training schedule

The apprentice will receive full on the job training as well as 20% off the job training from the employer, they will also receive a full wrap around service from SCL.

Requirements

Essential qualifications

GCSE in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Swimming Skills
• Physical fitness
• Customer care skills

Other requirements

The candidate must be a strong swimmer and willing to complete a swim test. Additionally, GLL offers employees a range of employment benefits:

• Access to a pension scheme
• Health Assurance and access to Counselling services
• Access to the tax-efficient Ride to Work bicycle purchase scheme
• Free annual eye tests
• Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

About this employer

About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

After this apprenticeship

The apprentice can progress on to the next level once they have completed their apprenticeship.

Ask a question

The contact for this apprenticeship is:

Jo Gray

Jo.Gray@wearescl.co.uk

07586195152

The reference code for this apprenticeship is VAC2000035559.

Apply now

Closes on Monday 27 July 2026

After signing in, you’ll apply for this apprenticeship on the company's website.