Business Administration Apprentice

PHD (LONDON) LTD

Stoney Common Road (CM24 8PL)

Closes in 23 days (Friday 3 July 2026 at 11:59pm)

Posted on 5 June 2026

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Summary

Business administration opportunity for a company based in Stansted.

• Wage:

  £16,640 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, shifts to be confirmed.

  40 hours a week

• Start date:

  Friday 24 July 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key responsibilities include;

• General Administration - Managing filing systems, updating records, preparing documents, scheduling, and supporting senior staff with routine office duties
• Tender Support - Assisting in the preparation of tender documents, gathering required information, formatting submissions, and ensuring deadlines are met
• Customer Care - Handling customer enquiries, providing accurate information, maintaining a professional tone, and ensuring a positive customer experience
• Telephone Handling - Answering incoming calls, directing queries, taking messages, and maintaining a courteous and efficient phone manner
• Microsoft Excel - Creating and updating spreadsheets, basic formulas, data entry, and producing simple report
• Microsoft Word - Drafting letters, formatting documents, preparing templates, and ensuring accuracy in written communication

Where you'll work

P H D London Ltd 1 Riverside Business Park
Stoney Common Road
CM24 8PL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHELMSFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Good Communicator
• Uses Initiative

About this employer

Phd (London) are an established, multi-disciplined engineering contractor providing services across all redevelopment, domestic and semi-commercial new build projects. Serving new build developers in both the independent and national markets. We count amongst our valued clients Taylor Wimpey, Dandara, Stonebond, Keepmoat, Abbey New Homes, Barratt, David Wilson Homes, Castlemore Homes, Countryside, Vistry Homes Limited, Carey New Homes, Kebbell Development Limited, Lovell Partnerships Limited, Martin Grant Homes, Beckley Group, Morgan Sindall and Mulalley.

After this apprenticeship

Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHELMSFORD COLLEGE

Jayne Wade

wadej@chelmsford.ac.uk

01245 293010

The reference code for this apprenticeship is VAC2000035525.

Apply now

Closes in 23 days (Friday 3 July 2026 at 11:59pm)