Apprentice Facilities Services Manager
THE UNIVERSITY OF MANCHESTER
Greater Manchester (M13 9PL)
Closes on Monday 13 July 2026
Posted on 5 June 2026
Contents
Summary
Build a strong portfolio of bespoke skills to start your career as a Facilities Services Manager. You’ll be supported by experienced staff whilst gaining knowledge to work across diverse infrastructures including laboratories, workshops, research, and service spaces across our Faculty of Science and Engineering.
- Wage
-
£25,249 a year
- Training course
- Facilities manager (level 4)
- Hours
-
Monday - Friday, 9.00am - 5.00pm (variable times to suit workplace requirements) with 1 hour for lunch.
35 hours a week
- Start date
-
Monday 7 September 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an Apprentice you will gain specialised training based on your individual aspirations and specific apprenticeship requirements. Supportive instruction and tuition from world leading technical staff and researchers will be provided to equip you with a range of diverse skills, whilst rotating through our specialist areas across our Faculty.
Your successful development is pivotal to our programme objectives, university aims and your future career.
Day to day duties will include, but not be limited to:
Facilities Operations:
- Assist in the day-to-day management of buildings, equipment, and workplace services
- Support the monitoring and maintenance of facilities to ensure a safe, secure, and comfortable environment
- Coordinate maintenance schedules, repairs, and planned preventative maintenance
- Respond to facilities-related queries, issues, and service requests
Service Delivery:
- Support the delivery of facilities services within a predominantly technical environment
- Monitor service performance against agreed standards and identify areas for improvement as part of the University’s Future Foundations programme
- Resolve service delivery issues and implementing corrective actions
Contractor and Supplier Coordination:
- Work with external contractors and service providers for maintenance and operational service needs
- Carry out contractor performance monitoring and compliance with service agreements
- Conduct procurement activities and supplier liaison
Health, Safety, and Compliance:
- Ensure compliance with health & safety legislation and organisational policies
- Carry out and follow risk assessments and inspections
- Ensure facilities operations meet environmental, safety, and regulatory standards
Property and Asset Management:
- Maintain records of property, assets, and equipment
- Advise on space planning and utilisation activities where required
- Contribute to maintenance planning and lifecycle management of assets once experienced
Customer and Stakeholder Engagement:
- Liaise with internal departments and stakeholders to understand facilities requirements
- Maintain positive relationships with stakeholders and service user
- Support handling of complaints and feedback to improve service quality
Financial and Performance Support:
- Support budget monitoring, cost control, and financial reporting.
- Carry out contract management and performance reporting processes.
- Contribute to achieving value for money in facilities services delivery.
Continuous Improvement and Sustainability
- Drive initiatives such as the NGI Pilot Scheme to improve efficiency, sustainability, and service quality.
- Support environmental and energy management activities (LEAF).
- Contribute to innovation and continuous improvement projects, then apply these skills.
Where you'll work
Oxford Road
Manchester
Greater Manchester
M13 9PL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GREY SEAL ACADEMY LIMITED
Training course
Facilities manager (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Comply with and manage health and safety procedures in line with regulations, standards, and guidance.
- Develop and apply hazard and risk identification and risk management systems and culture.
- Comply with sector regulations and legislation.
- Develop and apply sustainable practices and developments.
- Apply and manage waste management strategies.
- Apply facilities project management techniques.
- Apply change management techniques.
- Apply business continuity planning techniques.
- Apply business operation considerations.
- Apply and manage standard operating procedures (SOPs).
- Apply continuous improvement techniques. Make recommendations for improvement.
- Apply property and asset management techniques.
- Manage building maintenance activities, for example plans, site inspections or audits
- Apply techniques in the management of budgets within department financing and budget.
- Manage resource requirements.
- Apply quality assurance procedures and monitoring processes.
- Manage stakeholders. For example, contractors, consultants, suppliers, end users.
- Manage and comply with organisational objectives, requirements and value including Service Level Agreements (SLAs) and Key performance indicators (KPI’s).
- Analyse and report different types of data according to its qualities.
- Use feedback to improve the quality of the business products and services.
- Apply problem solving techniques, identifying issues. Propose solutions to problems.
- Monitor, manage and report organisational and sector information technology and digital systems. Comply with General Data Protection Regulation (GDPR) and cyber security.
- Communicate verbally and in writing with others for example, colleagues, contractors and stakeholders.
- Apply policies and practices to support equity, diversity and inclusion.
- Plan and undertake Continued Professional Development (CPD) to meet personal and organisational development. Evaluate CPD outcomes against any plans made.
- Undertake research.
- Comply with and manage health and safety procedures in line with regulations, standards, and guidance.
- Develop and apply hazard and risk identification and risk management systems and culture.
- Comply with sector regulations and legislation.
- Develop and apply sustainable practices and developments.
- Apply and manage waste management strategies.
- Apply facilities project management techniques.
- Apply change management techniques.
- Apply business continuity planning techniques.
- Apply business operation considerations.
- Apply and manage standard operating procedures (SOPs).
- Apply continuous improvement techniques. Make recommendations for improvement.
- Apply property and asset management techniques.
- Manage building maintenance activities, for example plans, site inspections or audits
- Apply techniques in the management of budgets within department financing and budget.
- Manage resource requirements.
- Apply quality assurance procedures and monitoring processes.
- Manage stakeholders. For example, contractors, consultants, suppliers, end users.
- Manage and comply with organisational objectives, requirements and value including Service Level Agreements (SLAs) and Key performance indicators (KPI’s).
- Analyse and report different types of data according to its qualities.
- Use feedback to improve the quality of the business products and services.
- Apply problem solving techniques, identifying issues. Propose solutions to problems.
- Monitor, manage and report organisational and sector information technology and digital systems. Comply with General Data Protection Regulation (GDPR) and cyber security.
- Communicate verbally and in writing with others for example, colleagues, contractors and stakeholders.
- Apply policies and practices to support equity, diversity and inclusion.
- Plan and undertake Continued Professional Development (CPD) to meet personal and organisational development. Evaluate CPD outcomes against any plans made.
- Undertake research.
Training schedule
Apprenticeships include off the job learning to develop the knowledge, skills, and behaviours required in your career.
Greyseal, our apprenticeship provider will deliver online training sessions to support your knowledge development, whilst assigning tasks to work towards in your place of work to create a portfolio of skills based on your abilities within the role.
A day per week will be awarded for you to study on this element and also added time to further continual development and kick start your career.
Requirements
Essential qualifications
A Level in:
Desirable qualifications
Experience in:
Apprenticeship in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Passion for facilities service
- Customer service ambition
About this employer
One of the world’s leading universities built on research and teaching practices, coupled with one of the most respected apprenticeship programmes in the UK. Our programme builds its success’s year-on-year and continues to develop, matching the needs of the university and our community. We are proud of our strong reputation, supporting each of our apprentices with individualised training, specialised projects, and targeted development to build a future career at the cutting edge of technology.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Upon completion of the apprenticeship in 2 years’ time, you will have a portfolio of key science and engineering skills and a wealth of varied, relevant experience
- Most apprentices are successful in securing a role with the university or choose to continue their academic studies
- Whilst we cannot guarantee a permanent position at the University of Manchester, we endeavour to match apprentices with appropriate vacancies and support them through the entire application process
Ask a question
The contact for this apprenticeship is:
THE UNIVERSITY OF MANCHESTER
The University of Manchester Apprenticeships Team
Apprenticeships@manchester.ac.uk
The reference code for this apprenticeship is VAC2000035387.
Apply now
Closes on Monday 13 July 2026