Level 3 HR Support Apprenticeship – Harvey Norman

INSPIRE ATA LIMITED

Sutton Coldfield (B72 1PD)

Closes in 11 days (Wednesday 17 June 2026 at 11:59pm)

Posted on 4 June 2026

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Summary

We are looking for a motivated and organised individual to join us as an HR Support Apprentice, supporting the HR team across a variety of human resources and administrative activities.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday to Friday, 9:00am - 5:00pm

37 hours 30 minutes a week

Start date

Monday 29 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Duties:

  • Assist with recruitment processes, including posting vacancies, scheduling interviews, and supporting onboarding activities
  • Maintain and update employee records and HR databases, ensuring information is accurate and confidential
  • Support the administration of employee benefits, leave management, and payroll-related processes
  • Assist in coordinating employee training and development programmes
  • Respond to general HR enquiries and provide guidance on company policies and procedures
  • Support employee engagement initiatives, activities, and events
  • Prepare and maintain HR reports, records, and documentation
  • Assist with a range of HR administrative duties as required
  • Ensure sensitive information is handled professionally and confidentially at all times

Where you'll work

14-20 Gracechurch Shopping Centre, The Parade
Sutton Coldfield
B72 1PD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LET ME PLAY LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

  • Study towards a Level 3 HR Support qualification
  • On-the-job training and mentoring from experienced HR professionals
  • Exposure to recruitment, employee relations, HR administration, and training activities
  • Regular progress reviews and development support

Requirements

Desirable qualifications

GCSE in:

  • English (grade A*-C/9-4 or Level 2 equivalent)
  • Maths (grade A*-C/9-4 or Level 2 equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Logical
  • Team working
  • Initiative

Other requirements

Pre-employment checks: Please be aware that a Basic DBS check will be completed as part of the recruitment process. Successful applicants will also be required to comply with the company's standard employment and right-to-work verification procedures.

About this employer

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

http://www.inspire-ata.co.uk/apprenticeships (opens in new tab)

After this apprenticeship

Potential progression into a permanent HR role within the business or further development opportunities within Human Resources, subject to performance and business needs.

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

The reference code for this apprenticeship is VAC2000035310.

Apply now

Closes in 11 days (Wednesday 17 June 2026 at 11:59pm)