Business Administration Apprenticeship

ABC Travel Coach Hire in Reading

Reading (2 available locations)

Closes on Monday 31 August 2026

Posted on 3 June 2026


Summary

Excellent opportunity for the successful candidate to develop their administration knowledge and to kick start a career in business working within a small but busy office with a supportive team within the transport sector.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5pm.

40 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Job duties will include;

  • Ensuring Client details are up to date on the database.
  • Reception duties, for example, meeting visitors and greeting them.
  • Answering the phone for customers and booking them in.
  • Handling post, ordering stationery and stock for the office.
  • General filing and archiving of work materials.
  • Assisting management when required.

Full training will be given in order to complete the above duties to the best of your ability.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • Newlands Farm,, Unit 7 Loddon Dr,, Charvil,, Reading, RG10 9RY
  • Park House, 17 Headley Road, Woodley, Reading, RG5 4JB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHILTERN TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Initiative
  • Good telephone manner

About this employer

An independent Travel company providing a range of transport.

ABC Travel provides high standards in School Transport and a Minibus service for group travel including local, long distance and Airport Transfers to all major UK Airports including Heathrow, Gatwick & Stansted.

https://www.abcminicoaches.co.uk/ (opens in new tab)

After this apprenticeship

The possibility of a permanent role on completion of the apprenticeship depending on course progression.

A business administration apprenticeship equips you with highly transferable skills, opening doors to entry-level and coordinator roles across almost every industry. Qaulified learners typically step into positions like Team Administrator, Receptionist, Office Manager, HR Assistant, or Executive Assistant, with typical starting salaries ranging between £21,000 and £30,000.

 

Ask a question

The contact for this apprenticeship is:

CHILTERN TRAINING LIMITED

Enquiries

enquiries@chilterntraining.org

01189566995

The reference code for this apprenticeship is VAC2000034884.

Apply now

Closes on Monday 31 August 2026