Business Administration Apprentice (Operations)

VIVID CARE SERVICES LIMITED

Warren Bruce Rd, Trafford Park, Stretford (M17 1LB)

Closes in 11 days (Monday 22 June 2026)

Posted on 2 June 2026

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Summary

The Operations Administrator provides administrative and operational support to ensure the smooth running of care services and business operations.

• Wage:

  £16,640 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

  Wage will be reviewed during your apprenticeship programme.

• Training course: Business administrator (level 3)
• Hours: Monday - Friday 9.00am - 5.00pm.

  40 hours a week

• Start date:

  Monday 29 June 2026

• Duration:

  1 year 3 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

• Provide administrative support to management and operational teams
• Maintain staff and service user records accurately
• Support onboarding and compliance checks for staff
• Assist with rota coordination and scheduling
• Handle telephone and email enquiries professionally
• Prepare reports, meeting notes, and operational documents
• Support finance administration and invoice processing where required

Where you'll work

1st Floor, Warren Bruce Court
Warren Bruce Rd, Trafford Park, Stretford
M17 1LB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Teaching and learning the skills, knowledge and behaviours within Business Administration.

Requirements

Essential qualifications

GCSE or equivalent in:

• English (grade 4 or above)
• Maths (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Communication skills
• Customer care skills
• Initiative
• Problem solving skills
• Team working

Other requirements

Have you considered the suitability of the pay, location, and hours before applying?

About this employer

Vivid Care Services is a healthcare and domiciliary care provider offering home care services, supported living, and temporary healthcare staffing solutions across the North West and wider UK. The company supports elderly individuals, people with disabilities, patients recovering from surgery, and those requiring specialist or complex care

https://www.vividcareservices.co.uk/about-us (opens in new tab)

After this apprenticeship

Long term career development available on successful completion of this apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

Jade Davidson

info@justapply.co.uk

0845-223 5020

The reference code for this apprenticeship is VAC2000033861.

Apply now

Closes in 11 days (Monday 22 June 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.