Sales Administrator Apprentice

A.B.I. GARAGE DOORS LTD

LEEDS (LS7 2DQ)

Closes in 13 days (Friday 5 June 2026 at 11:59pm)

Posted on 22 May 2026

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Summary

To be the first point of contact in the process of selling products and services to customers; including private individual homeowners, and businesses and organisations. Along with nurturing new opportunities, the role involves working to maintain good relationships with existing clients, gaining repeat business wherever possible.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Customer service practitioner (level 2)
Hours
Monday - Friday, 9.00am - 5.00pm with 1 hour lunch break.

35 hours a week

Start date

Monday 15 June 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Managing incoming sales enquiries through multiple channels, including phone, email, social media and live chat
  • Dealing with customers in person on company premises both at the counter and in the showroom
  • Providing information regarding products and product options
  • Creating quotation and proposal documents using CRM systems
  • Preparing product speciation and pricing documents using manufacturer systems

Where you'll work

159-163 BUSLINGTHORPE LANE
LEEDS
LS7 2DQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LUMINATE EDUCATION GROUP

Training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Training schedule

The successful candidate will work full-time at our A.B.I Doors office. The apprentice will attend Leeds City College 1 day per month (Print Works Campus) studying towards a Level 2 qualification

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Patience
  • High attention to detail

About this employer

ABi Doors is a well-established, family-run independent business based in Leeds, specialising in the supply and installation of garage doors, front doors and awnings. With over 30 years of experience, we’ve built a strong reputation for high-quality products and dependable customer service. Our extensive range of garage doors includes insulated and non-insulated options, with enhanced security features designed to suit both modern and traditional properties. Alongside garage doors, we supply and install entrance doors, composite doors and retractable awnings. We also have a purpose-built showroom where you can view our products in person.

After this apprenticeship

  • A full-time permanent contract is highly likely upon completion of the apprenticeship
  • As well as the possibility of completing a further apprenticeship in Level 3 Business Admin

Ask a question

The contact for this apprenticeship is:

LUMINATE EDUCATION GROUP

The reference code for this apprenticeship is VAC2000033195.

Apply now

Closes in 13 days (Friday 5 June 2026 at 11:59pm)