Business Administration Apprentice

S R C ACCOUNTANCY SERVICES LTD

STOURBRIDGE (DY8 4FA)

Closes in 15 days (Friday 5 June 2026 at 11:59pm)

Posted on 21 May 2026

---

Summary

We are looking for an enthusiastic individual to join our accounts practice. The successful candidate will provide essential administrative support to our team while working towards a Level 3 Business Administrator qualification.

• Wage:

  £15,392 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 9am - 5pm

  37 hours a week

• Start date:

  Monday 15 June 2026

• Duration:

  1 year 4 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Managing incoming post and distributing it to the relevant departments
• Answering telephone calls and greeting clients in a professional manner
• Assisting with client onboarding and maintaining accurate records on our CRM
• Scanning and filing confidential financial documents
• Assisting the accounting team with general administrative tasks as required

Where you'll work

3 THE MILL
STUART WORKS
HIGH STREET
STOURBRIDGE
DY8 4FA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

As part of the apprenticeship, you will be required to complete at least 6 hours 'off the job' hours each week.

You will attend online lessons once every other week. In addition, you will be allocated with an assessor who will visit you within the workplace once every other week.

Requirements

Essential qualifications

GCSE in:

• English (grade C/4)
• Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Positive Attitude
• Willingness to learn

About this employer

SRC Accountancy Services Limited is an Accounting company located in Stourbridge, West Midlands. We provide friendly Accountancy services for business and individuals of all sizes (without the jargon). The business partners have an extensive knowledge in the accounting field ranging from annual accounts, management accounts, VAT, PAYE, tax returns and business planning. 

After this apprenticeship

There is potentially a permanent position available, on completion of this apprenticeship.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Deborah Maley

dmaley@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC2000032970.

Apply now

Closes in 15 days (Friday 5 June 2026 at 11:59pm)