Business Admin Apprentice

ETL LOGISTICS LTD

SHEPPERTON (TW17 0QD)

Closes in 11 days (Monday 1 June 2026 at 11:59pm)

Posted on 21 May 2026

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Summary

Learn the high-stakes logistics that keep the show on the road! This apprenticeship will build your skills in event administration, commercial pricing, international customs, and precision planning. You’ll master top-tier customer service under pressure while earning a qualification. Fast-paced and rewarding!

 

Wage

£17,680 to £28,089.10, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday. Shifts TBC.

42 hours 30 minutes a week

Start date

Monday 8 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Basic Administration
  • Communicating with Customers
  • Procurement

Where you'll work

ETL LOGISTICS LIMITED
BUILDING 20
STUDIOS RD
SHEPPERTON
TW17 0QD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE WINDSOR FOREST COLLEGES GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Remote teaching
  • One-on-one sessions with experienced skills coach

Requirements

Essential qualifications

GCSE in:

  • English (grade 4-9 (C-A*) or equivalent)
  • Maths (grade 4-9 (C-A*) or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Typing Skills
  • Polite
  • Can do attitude

About this employer

At ETL, every day we deliver events, live music and exhibitions all over Europe for the world’s top artists and leading businesses. Transporting via air, sea and road, ETL is the ultimate place to launch your career. You’ll earn a competitive wage, gain hands-on experience on massive international projects, and build a resume that stands out anywhere in the entertainment industry.

After this apprenticeship

Upon completing the apprenticeship, there is the potential opportunity for obtaining a permanent position. 

Ask a question

The contact for this apprenticeship is:

THE WINDSOR FOREST COLLEGES GROUP

chris@ETL-logistics.com

The reference code for this apprenticeship is VAC2000032914.

Apply now

Closes in 11 days (Monday 1 June 2026 at 11:59pm)