Apprentice Pharmacy Services Assistant (Level 2)

MICHAELS CHEMIST

Birmingham (B66 3NL)

Closes in 15 days (Friday 5 June 2026 at 11:59pm)

Posted on 20 May 2026


Summary

This is a great opportunity for someone who is keen to get into Pharmaceuticals. You will be working alongside pharmacy technicians while under the supervision of the pharmacist. This employer values apprenticeships and will provide all the support you will need to thrive in this environment.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday, 9.00am - 6.30pm and Saturday, 9.00am - 1.00pm

40 hours a week

Start date

Wednesday 17 June 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assisting in the preparation and assembly of medicines and products under the supervision of a pharmacist
  • Receiving, sorting and storing pharmaceutical stock and supplies
  • Issuing medicines to patients and healthcare professionals, following standard operating procedures
  • Providing information and advice to customers and patients on the safe use of medicines and general health matters (within the limits of their training and responsibility)
  • Supporting the dispensing process by labelling, packaging and checking stock levels
  • Processing prescriptions, including data entry and maintaining accurate patient records
  • Maintaining the cleanliness and hygiene of the pharmacy environment
  • Assisting with the management of pharmaceutical waste and returns
  • Communicating effectively with patients, carers, and members of the healthcare team
  • Following health and safety procedures, including infection control and safeguarding protocols
  • Supporting the delivery of pharmacy services such as health promotion campaigns, blood pressure checks, or smoking cessation support (if trained)
  • Undertaking administrative tasks, such as answering phones, booking appointments, and managing deliveries

Where you'll work

262 High Street
Smethwick
Birmingham
B66 3NL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BIRMINGHAM METROPOLITAN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

  • This is a Level 2 Pharmacy Services Assistant apprenticeship standard
  • Training will be delivered by BMet - Matthew Boulton College using a day-release model
  • At least 20% of your working hours (typically one day per week) will be dedicated to off-the-job training or study. Your progress will be assessed through an End Point Assessment (EPA), and you will be graded according to your performance
  • Upon successful completion, you will achieve the Pharmacy Services Assistant Level 2 qualification

Requirements

Essential qualifications

Other in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Desirable qualifications

Other in:

Science (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Number skills
  • Analytical skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

  • As part of this apprenticeship, you will be required to travel to both the employer location and also attend Mathew Boulton College in Birmingham one day a week.
  • Ensure you have researched your travel arrangements and are happy with the time it will take and distance required to travel, before you apply for this vacancy.
  • Progression onto the Pharmacy Technician apprenticeship at Level 3 requires an apprentice to have a qualification in Science.

About this employer

We are an independent NHS Community Pharmacy serving the people of Smethwick. As a local community pharmacy, we can offer a wide range of services and facilities for you and your family. We provide NHS flu jabs, emergency hormonal contraception (morning after pill), free NHS blood pressure checks and free NHS prescription delivery across Smethwick, Oldbury, B66, B67 and surrounding areas.

https://michaelschemist.co.uk/ (opens in new tab)

After this apprenticeship

Following successful completion of the training an apprentice could be

  • Qualified to work as a dispensing assistant in Community Pharmacies
  • Should they wish to continue training, accuracy-checking roles present an interesting progression, and further training can lead to a pharmacy technician qualification, meaning registration with the GPhC and a qualification which is recognised in the wider NHS

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

BMET Recruitment Team

recruitment@bmet.ac.uk

0121 362 1122

The reference code for this apprenticeship is VAC2000032770.

Apply now

Closes in 15 days (Friday 5 June 2026 at 11:59pm)