Level 2 Pharmacy Services Assistant Apprentice

Woodsetton Pharmacy

DUDLEY (DY3 1AF)

Closes in 13 days (Tuesday 2 June 2026 at 11:59pm)

Posted on 19 May 2026

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Summary

A Pharmacy Assistant Apprenticeship combines workplace training with study, teaching you to support pharmacists, dispense medicines, manage stock, handle prescriptions, and provide customer service. You gain practical healthcare experience while earning a wage and working toward a recognised qualification.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday - Friday, 8.30am - 6.00pm

37 hours 30 minutes a week

Start date

Monday 15 June 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Pharmacy Assistant Apprentice - Typical Daily Duties:

  • Assist pharmacists and pharmacy technicians with dispensing prescriptions
  • Receive, check, and process prescriptions from patients and healthcare providers
  • Label and prepare medicines under supervision
  • Provide friendly customer service and respond to patient enquiries
  • Sell over-the-counter medicines and health products following pharmacy procedures
  • Handle cash transactions and operate the till system
  • Manage stock levels, order medicines, and unpack deliveries
  • Check expiry dates and rotate stock safely
  • Maintain cleanliness and organisation of the pharmacy workspace
  • Follow health, safety, and confidentiality regulations at all times
  • Complete training coursework and apprenticeship learning activities
  • Support administrative tasks such as record keeping and filing
  • Promote health advice and pharmacy services when appropriate

Where you'll work

41 BOURNE STREET
WOODSETTON
DUDLEY
DY3 1AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

100% remote training delivery

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Woodsetton Pharmacy is a busy community pharmacy located alongside a local GP surgery, serving the Woodsetton and wider Dudley community. The pharmacy provides NHS prescription dispensing, health advice, over-the-counter medicines, and patient support services.

The team is committed to delivering high-quality patient care in a friendly and professional environment. This placement offers apprentices valuable hands-on experience in community pharmacy, supporting patients while developing essential healthcare and customer service skills.

After this apprenticeship

  • After a Level 2 Pharmacy Services Assistant Apprenticeship, learners can progress to a senior pharmacy assistant role or a Level 3 Pharmacy Technician Apprenticeship, leading to registration with the General Pharmaceutical Council
  • Further progression includes specialist or advanced pharmacy roles

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Tess Harris

tessharris@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC2000032607.

Apply now

Closes in 13 days (Tuesday 2 June 2026 at 11:59pm)